Worst customer service ever. They’ve sent me the wrong parts over and over again, and still don’t have all the correct parts 3 months later. Their customer service line takes over 30 mins to get someone on the line. This company is terrible.
February 2024
Make sure that the products you have on display are in stock. It has happened to us twice that we have seen one of their products in the aisles and when we went to the warehouse they were not there, we asked and the system showed it was out of stock. A little more communication. Thank you
February 2024
Went to return an item and wait time is so long. Feels like your in an airport which is kind of cool but not cool when you feel the plane is keep being delayed… thats being your name called which will take a long time. Everything else is good but first time returning an item and Home Depot is faster in the return line... read full comment