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“Central Pak & Mail is hands down one of the best mailing/shipping centers in Burbank. The staff are super friendly, helpful, and knowledgeable — they always take the time to make sure packages are packed right and sent the best way possible. They offer a variety of services beyond just shipping, which makes it really convenient for errands.
The store itself is clean, organized, and easy to navigate. Prices are fair, and I’ve always had a smooth, quick experience here. It’s so much easier than dealing with the big post office, and the customer service feels way more personal.
Highly recommend this place if you need shipping, packing, or mailbox services in the area!”
“I wish I had discovered this place years ago! They accept drop offs for all the major couriers, including FedEx, UPS, DHL, and USPS! SUPER CONVENIENT.
I will be doing all my shipments at Burbank Shipping Center from here on out so I don’t have to be driving all over the place trying to find the various drop-off locations. There is even a table to pack, with tape, and they’re open every day except Sunday. No lines. And they provide drop-off receipts.
Shout out to Trent for being so helpful!”
“Have been using ASAP for years. Get my mail there. Never have had a problem with them. I find them very professional, helpful and friendly…..Thank you Oscar…”
“Awesome place and crew! Douglas at 1050 W Alameda is a very thorough notary and an efficient manager, who helped me notarize a document as well train a new hire at the same time. Sharp and bright! Thanks Douglas and UPS!”
“I've had a mailbox here for over 20 years.The owner Mark is so friendly and helpful.I live in Orange county now and I still keep the mailbox just because of his great service.”
“I had a mailbox with them for 6 months, the employees were always extremely friendly to me. When I had packages delivered they would help me to my car or offer, and they always remembered who I was. The mailbox prices were very reasonable as well. My experience with them overall has always been easy.”
8:30AM - 6:30PM
4400 W Riverside Dr #110, Burbank
Mailbox Centers
“I’m just so grateful to be able to get this return off my hands! I rushed to UPS to return my hair clippers and they could’ve easily turned me away because it was five minutes before closing time. I’m so thankful to Tig for taking care of me last minute. Very considerate, very helpful team. I love this store!!! Great vibe, great location, awesome staff. Rock on!!!”
“The Postal Annex in Burbank is a great place to get documents notarized at a reasonable price. This family-owned business provides quality customer care:-) Thank you very much, Mukhadam Family!!”
“Went here to return some packages from Amazon & they gave me great experience & service. The owner helped me save $600 because the shipper hadn't sent me the return labels. They printed it for me & showed me how to request it from sender.”
“I have been a customer since 2007 and my review is based on the fact that I too am a business owner and, like me, these owners are investing their time and efforts into this business to hopefully make a profit some day. The original owners (Vince & Doris) were very sweet and wonderful to their customers and I always enjoyed chatting with them. But they also let the place became run down and out dated and never increased the pricing for Box Rentals. Then in 2021 a new owner who was just as nice and friendly made some good changes to the interior of the business but was not able to make the changes needed to become profitable and sold it the next year. Dee, the new owner, has done what any smart business person would do, she increased the rentals rates to current values. At first I was upset. I mean, I was expecting a price increase because this place was well below the going rate for PO Box rentals. But a 300% increase was hard to swallow. I have another PO Box in Woodland Hills and was paying even more for the same size box so I knew the increase was not unreasonable. Other places in Burbank were very similar to the new prices so it was hard to argue that she was price gouging. Naturally, some customers would leave and that is a chance any owner takes. I have taken the time to get to know Dee who is very kind and hard working. Again, I'm writing this review as a fellow business owner who understands that hard decisions sometimes need to made in order to stay in business. Raising the rates and enforcing US Postal laws was an unpopular move but one that had to be made. Seriously, she has done an amazing job of sprucing up the place and bringing in gift items and other services. The place is bright and welcoming and offers so much more than before. This little business has really been turned around and I wish her all the best and much success!”
“It saddens me to see that this UPS Store has closed. I was their second customer (Box 102) when moved into my home here in Burbank. That was almost 18 years ago. Sal was amazing. As others have said he was always super helpful and super friendly. I've had some great conversations there with him popping in late in the evening to pick up my mail. I will miss these guys. I have no idea what happened but I wish them well..Meanwhile I am moving on to Earthclass Mail.”
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“SO helpful! I had a USPS package returned for unknown reasons. The girl at the counter took so much time to help me out. I love this store - it's fantastic!”