Quest Diagnostics Burbank 2601 West Alameda - Employer Drug Testing Not Offered provides a range of laboratory testing services, including routine lab tests, pediatric specialty, glucose tolerance test, and Blueprint for Wellness programs. The facility is conveniently located across from Providence Saint Joseph Medical Center, with the entrance situated at the northeast corner of Alameda and Naomi Street. Customers generally report positive experiences at this location, praising the helpful and professional staff. The phlebotomists, such as Josh and Ida, are described as knowledgeable and kind, making the blood draw process comfortable and easy to understand. The staff takes the time to explain procedures, which helps patients feel well-informed and at ease. However, some reviews mention occasional inconsistencies in the level of customer service and cleanliness. One customer noted a less involved staff member during their last visit, as well as concerns about the cleanliness of the chairs and equipment. Despite these occasional issues, the overall feedback suggests that Quest Diagnostics Burbank provides a satisfactory experience for most patients.
Pleasant experience at Quest Burbank. Ms Ida & Ms Jozet are amazing and very professional & respectful.
March 2026
Johana is the first phlebotomist I have ever visited that did not struggle to find my vein, stick me twice, or have to use a smaller gauge needle to find my vein. I was in awe of her quick and precise method of finding my vein. She made the procedure quick and painless. She was also very warm and friendly.
January 2026
The entire process was very easy and stress free. I made the appointment on line, received a text to check in when I got to the facility and had my blood drawn by a very nice lady. Easy peasy.