Verizon offers a reliable and efficient service at this location, with quick assistance for customers setting up devices. Many reviews highlight the helpfulness of staff members like Alex and Oscar, who provide fast and informative service without long wait times. Although there were some instances of conflicting information from customer service, the in-store employees are praised for their knowledge and ability to resolve issues effectively. Overall, this Verizon store comes highly recommended for its excellent customer service and support with various devices and plans.
Mike couldn't have been more helpful. Got a new phone and he set it up for me. Answered all my questions and told me to come back if I had more or needed help. No more Empire Ctr! This will be my go-to place!
December 2024
Came in and talked to Mike in regards to an upgrade j want to do and he was very helpful and quick with helping me be in and out of his store quickly! Thank you for the help Mike and I’ll be back to upgrade my phone soon!
September 2024
Michael is probably the single best customer service person I’ve ever jet the pleasure of being helped by. Went into the store with many questions and came out with answered and an awesome, new, wireless, portable WiFi.
