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“Tino (owner) was incredibly helpful and provided transparency and great incite in the process of selling my old iPhones. Will only come here for all future repairs and purchases!”
“I was having a hard time finding a place that would service my Samsung A14 5G a lot of places do not repair that. I had no issues it was easy no line less than 1 hour to get done. And in fact the gentleman showed me that he was going to be using original parts I never had to mention if I could see the parts he showed it to me without hesitation without even bringing it up and I think that is good customer service right there. Thank you buddy!”
“I purchased an iPhone and the representative, Ish
, was professional, patient, courteous, and knowledgeable. He answered my questions and explained my options so I was able to make the best possible decision.
,”
“This store is amazing! The associates are super friendly, and the store manager actually HELPS instead of watching everyone work. I was able to get my phone upgraded with no issues. Definitely the one in the SFV to visit for your phone needs!”
“I had a great experience at this phone repair shop in the mall. They replaced my iPhone screen in just 30 minutes, and everything works perfectly again. They also gave me a 3‑month warranty, a discount, and even a free screen protector, which I really appreciated. Fast service, fair pricing, and friendly staff — definitely recommend.”
“Edgar was absolutely incredible! He helped us get a new line connected and took the time to walk us through all of our options, making sure we understood everything and found the most cost-effective solution for our needs. He was knowledgeable, patient, genuinely helpful, and never made us feel pressured.
I’ve worked with Verizon agents before, but Edgar was by far the best Verizon representative I’ve ever had the pleasure of working with. His customer service was exceptional, and he truly went above and beyond to make the entire process easy and stress-free. Verizon is lucky to have someone like him on their team. Thank you, Edgar!”
“Thanks to a certain unnamed government institution, our apartment complex lost power for approx. 5 seconds this morning, which was just enough time to fry my modem and (as I later realized) my router. Thankfully, Spectrum walked me through the replacement process and set me up for a pickup at the downtown shop. Because of my own stupidity, I had to stop by twice today, once for the modem, and once for the router. Regardless, both experiences were utterly delightful. Dro helped me both times, remembered me on my second visit, and set me up with everything I needed in a matter of minutes. It’s the kind of customer service that’s so hard to find these days. Give that man a raise.”
“Best experience of my life. I was going in to pay a bill and was greeted by Jimmy as soon as I took the first step in. I have got to say, I have been in tmobile, att, and Verizon but the customer service by Jimmy was as if he was the manager. Jimmy new his promotions, he knew the plans. Jimmy went out of his way to try and save me as much money as possible since I was in a budget. The atmosphere in the store was incredible, I felt the positive energy coming from the mobile experts within this store. I highly highly recommend this store. Ask for Jimmy, I promise you will not regret it, I thought he was the manager??. I will for sure be recommending this store to my friends and family.”
“I had an outstanding experience with Tony at Verizon! He helped me set up new lines and made the entire process smooth and stress-free. Not only that, but he found me the absolute best deal on three iPhone 17s — two Pros and one regular — which I truly appreciate.
Tony went above and beyond to make sure everything was set up correctly and that I understood all my options. He was patient, knowledgeable, and genuinely cared about getting me the best value possible. His effort and attention to detail did not go unnoticed.
If you’re looking for someone who truly puts customers first, Tony is your guy. Highly recommend!”
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“Just went back for my second time because the first time they instantly knew what was wrong and fixed my phone so fast. This time around they ordered the parts on Thursday and had them in by Saturday. My phone was repaired the same day. It went from barely working to working like new. I ended up leaving a different phone with them to repair and am planning on bringing someone along with me when I go to pick it up, so they can get a battery swapped. 5 stars over and over again! Happy to come back every time I have an issue.”