They lock their doors 10 min before closing to prevent you from coming in to buy anything. This happened to us on 8/4/23. I drove this way to pick up my order. I knocked on the door and they just looked at me and pretended they didn't see me.
July 2022
Big store, well organized, staff are very helpful, multiple fitting rooms (one for wheelchairs) and a bathroom.
March 2022
Love their cloths, and always enjoyed the Burlingame Store, unfortunately the service has really decreased. Had a problem with my card and the manager would not even help resolve. Again we continue to lose that customer service, now at Athleta.