Lou's Auto Repair is a highly regarded automotive service located in Burlingame. Customers consistently praise the honesty, professionalism, and transparency of the staff, particularly Luis. Many reviews highlight how Luis takes the time to explain issues clearly and only recommends necessary repairs, avoiding unnecessary charges. For instance, one customer mentioned how Luis diagnosed a complex issue with their Audi Q7 and found a temporary fix without charging for the extra hours spent on the car. The shop is also commended for its friendly and courteous service, making clients, especially women, feel respected and well-informed during their visits. Another customer appreciated the quick shuttle service to the BART station, which made it convenient to reach work while their car was being serviced. Lou's Auto Repair is described as affordable and reliable, with a commitment to quality work. Clients express gratitude for the ability to squeeze them in for urgent repairs, reflecting the shop's dedication to customer service. Overall, Lou's Auto Repair stands out as a trustworthy option for anyone in need of auto repairs in the Bay Area, making it a go-to choice for many satisfied customers.
Great shop with great work that they stand behind. Highly recommend.
March 2025
Louis is awesome. He ran a diagnostic on my car, found out exactly what was wrong and kept me up-to-date and fix the issues in a timely manner. I would definitely recommend this awesome garage to anyone looking for service on their European car!
September 2024
Luis
I had the oil Changed on my car and Radiator. His pricing was really Reasonable and he is up front with what needs to be done. If you need your car repaired you should see Luis for all your automotive needs.
