Putnam Chevrolet is a Chevy Dealership in Burlingame, CA, offering new and used cars and trucks. Their goal is to provide excellence in customer service and create lasting relationships with their customers. The dealership aims to offer world-class service and vehicles, fostering an environment that allows employees to reach their full potential through mentoring, training, and performance. Customers praise the excellent service they receive from the Putnam Chevrolet team. Jose, a service department employee, was particularly helpful in resolving a problem that another Chevy dealership could not. Customers appreciate the no-pressure sales approach and the time taken to explain features of the electronically advanced cars. The service department is described as hard-working and efficient, with employees going the extra mile to ensure customer satisfaction, even going as far as driving to another location to get new tires for a customer. Overall, Putnam Chevrolet is known for its commitment to customer service, with customers expressing their loyalty and gratitude for the exceptional experience they have received. The dealership's focus on building lasting relationships with its customers has earned it a positive reputation in the community.
I had an amazing experience working with Willie during my Audi Q7 purchase. He made the entire process completely hassle-free and truly seamless. What stood out most was how he consistently stayed on the customer’s side — guiding me, answering every question, and making sure I felt confident at every step.
November 2025
Excellent customer service from your service department from start to finish! Jose was excellent and handled my problem which another Chevy dealership could not! You’ve got a customer for life, thank you!
November 2025
Great experience! Wonderful service. No hurry up, no pushing to buy. I was explained most elementary needed features of this electronically advanced car, so I could drive off the lot and get home safely. And I was able to use my GM point 1st time since I got my GM car. Thanks!