The United States Postal Service (USPS) is a highly regarded organization that is committed to providing secure, reliable, and affordable delivery of mail and packages to over 157 million addresses nationwide. With over 30,000 retail locations, USPS processes and delivers 47% of the world's mail, constantly innovating to improve customer experiences. At the Primrose Road location in Burlingame, the service is consistently excellent, professional, and friendly. Customers are greeted with a warm "Good Morning" and any wait times are kept to a minimum. The staff, including Robert, Guillermo, Linda, and Victor, are praised for their exceptional service, patience, and genuine desire to assist customers, even during busy periods. Whether it's helping with passport applications, locating packages, or managing the flow of customers, the team at this post office demonstrates a high level of professionalism and kindness that is worthy of recognition. Customers appreciate the dedication and hard work of the USPS employees, who are the backbone of this essential service.
This is the best postal service I had ever been in my life! Raymundo attended me and he was so nice and friendly!
March 2026
As a postal worker myself, I recognized the kind and professional demeanor of the clerks. Assisting someone had led me to this location a few times, and these clerks were always swift, friendly and knowledgeable. Good job!!!!
October 2025
Quaint and easy post office to go to. Friendly staff.
