Watches in Burlingame, CA

“Amazing store and people. Humberto found me my Rolex timepiece, and patiently dealt with me being picky about the dial; went out of the way to find one that I envisioned. Grade A+ on expertise and customer service! Highly recommend.”

“[Note: cash only!] Peter Lee was great - pleasant, competent, and professional. Went to get the battery replaced and get a new watchband for my wife's treasured old watch. Peter was able to take care of this as soon as I came in. As it turned out, the old battery had started to leak, but he was able to clean it up (no extra charge). He replaced the watchband, putting the original clasp on the watchband (so the watch wouldn't lose the value). He even punched some extra holes in the watchband (my wife's wrist is very small) - no extra charge for that either. All done in about 20 minutes. Highly recommended!”

“Absolutely amazing customer service and selection!

I took a watch in today to get resized. It’s a Breitling Navitimer with a notoriously difficult bracelet to adjust. I had taken it to a jeweler in San Francisco, Elite Fine Jewelry, who took 5 days to adjust my watch. And didn’t do it correctly. They said the half links could not be removed. Leaving me with a slightly too large watch.

I was in Burlingame and decided to see if Topper could assist. When I walked into the stor I was warming greeted, offered a beverage, and introduced to an associate (I’m terrible with names and can’t remember hers) who could assist me. We confirmed that I needed a half link removed which the associate said would not be a problem. 5-10 minutes later the watch was back on my wrist with the half link removed!

Topper earned a future customer in me when I’m ready to make my next purchase. If you’re in the market for a new watch, I can not recommend them enough!”

“I can’t speak highly enough of Marie and the entire team at Kerns Burlingame. From the moment I walked in, I felt genuinely heard, valued, and welcomed.

I came in with a list of watches I thought I’d like, and Marie graciously listened — but what stood out most was how she guided me beyond that list. With her deep knowledge and intuition, she suggested a timepiece I hadn’t considered… and I ended up loving it. Her guidance helped me discover what truly fits me.

The experience was so meaningful that I ended up getting two timepieces in just two weeks — a testament to how much I enjoyed working with her.

Marie’s warmth, professionalism, and personal touch reminded me of the kind of high-level care I aim to give my own clients as a relationship manager. She’s not just an expert — she’s become a friend and an inspiration.

The rest of the Kerns Burlingame team is equally welcoming. They make you feel like part of the family every time you step in.

I always recommend Kerns to anyone looking for a trusted, thoughtful, and personal experience in their watch journey. This is exactly the kind of place you want to keep coming back to.”