“Lisa was amazing! She was so kind, knowledgeable, and welcoming during the tour. She answered all of our questions and made the entire experience easy and enjoyable. Thank you, Lisa, for your outstanding customer service!”
“These 5 stars are for the maintenance workers. Shout out to Matt, Jose, and Randy. They are polite, capable, and respectful of your space. Admin is hit and miss since they're corporate, they get 2 stars. So you can assume 1) they will raise your rate the max legal amount every year, and 2) they will do nothing proactively to improve tenant quality of life. Because of poor building design, there are lots of mold issues in bathrooms, not just us, but multiple tennants over the years (fake air vents that don't actually vent outside) and legally, they don't need to fix this because of when the building was built; only applies to new buildings. Decks get crazy hot and only when you complain enough about it do they replace the paint to something objectively cooler that they have waiting in stock (verified with IR temp gun). Long story short, the workers are great and kind, those in charge of money and decisions are corporate. So judge accordingly.”
“After checking out several apartment complexes in the area and not being particularly impressed, we turned down Bowfield entered the tree lined Westcreek Apartments driveway and immediately felt at ease. We could live here, we both agreed. Something about the place just drew us, it felt like being in Big Bear! By the time we toured the available apartments, there was no doubt, this would be our new home. Now, having lived in our spacious one bedroom with a view of a magnificent oak tree and the creek, for one month, we know we made the right decision. If I am up early, I hear the resident owl, later on a chorus of birds, and early evening, the frogs chime in. By 7 AM I visit the gym, small but equipped with all I need. My husband and I often walk around the park that is directly behind us. And most evenings including a dip in the jacuzzi. The management, Delia and Joe are always friendly and helpful! And on the few occasions something needed fixing, Andy was at the door an hour or two later to fix it. All in all, we are incredibly happy to be here ❤”
“I have been living at Shadiw Ridge for over 15 years and the management never extends any courtesy to me even though I have been a loyal tenant all these years. I made an appointment to see a larger apartment and when I went to the appointment they told me the space had been rented earlier in the day. The unit I was interested in was a very unique “cottage” that doesn’t become available often. Not only did I not get a courtesy call to let me know that it had been rented, but they should have let me see the apartment before anyone else. I was told it was not available to be seen until the date I was given and yet someone else rented it before I even had a chance to see it. I’m feeling extremely disappointed and unhappy with management here. This is just one of many incidents here that makes living here an unpleasant experience.”
“I have lived at Warner Pointe for five years now, and the management team is truly top-notch. The current manager Jenn and Manuel are an exceptional duo. Jenn is amazing at communicating with tenants; she keeps us updated on building works and inspections and hosts lovely mini-events that bring the community together.
Manuel is easily the best maintenance professional I’ve encountered. He responds to requests via the community app incredibly fast. It is a great place to live, and I always feel supported knowing that any issue will be handled swiftly and professionally. Highly recommended!”
“I realy love to lived riverbridge community. , it was clean , when i had any maintenance problem right away they were take care of that , thanks to nate and sandy … ??”
“They did an excellent job with our door. They have come back and are asking about the work and doing some follow up. We are very happy with them.
Thank you
Paul and Sherry Plasse”
“Living at Plaza at Canoga Park has been a genuinely great experience. The property is well-kept, peaceful, and comfortable. The staff deserves a special mention, they’re warm, responsive, and quick to help whenever needed. The move-in process was smooth and welcoming, and that care has been consistent ever since.”
“So Bicycle the Office, Urself Butnar about what report what’s go and Here We Need to Know why, Jose, going to Live Today Saturday 10/11 no One answer to my Post
It’s Around, Erika Brandon (the new guy only one month) and William Where Is Jose how can we all the neighbors speak with the manager off this office and not Erika????”
“I would like to extend a special thank you to Sarah M., a Leasing Professional at Reveal Properties. Sarah worked closely with me to resolve my lease renewal and a potential transfer within the community. Throughout the process, she was consistently thorough, responsive, empathetic, and diligent. Over the course of nearly a month, this level of professionalism and care was my ongoing experience while working with her. I hope Reveal’s management recognizes and acknowledges the exceptional service Sarah provided.”
“I have had a lovely experience residing at Arlo - I specifically want to take a moment to highlight the front office staff. They have been so kind and quick to assist me with my matters. I genuinely can't say enough good things about the front office staff members, specifically the 2 young ladies that manage the front. Maintenance has always been attentive and kind aswell. Arlo is a great place to reside and I appreciate all the upgrades and smart tech in the apartments that allow me to manage things via my phone device such as the lock on front door, gorgeous smart stove, thermometer etc. In addition I find it very cozy in comparison to many other complexes nearby that are more - crowded and loud. The complex is also very secure - I appreciate this greatly as a single woman. While there is some nearby homeless individuals, I do not see them on property, in fact - I find this specific complex to be much more locked down. I appreciate that they have security on site walking around daily each night. Ie - its more challenging for homeless to get into. I've had many issues with the homeless community at complexes nearby (one of the perks of being a bit more secluded). Given the pricing and amenities I find this complex to be very well priced and places like Elara Apts (that is much more pricey for less features) doesn't hold a candle to Arlo and its attentive, heart forward staff. I think as a resident when you have patience and are mindful of your delivery when issues arise (as they inevitably will), they do go above and beyond for you to be comfortable.”
“I loved living there. The staff were always nice to me and tried to accommodate my needs as fast as they can. Only issue I have is with neighbors. There’s a lot of college students that parties at night and it can be loud.”
“I lived here for more than 5 years and so far the best apartment I have lived in. Unfortunately I had to move to a different state for work and I haven’t still found a place that is good as independence park. The place is maintained well and the maintenance team is prompt to resolve issues. Mary is very responsive as well and quick to respond to any issues. The complex is rent controlled which is also a huge plus. Highly recommend the place.”
“Yes, the person who made this experience especially positive for me is Ramona, I am so grateful for her. She was so caring and highly helpful. Ramona made this big step in my life moving into my first apartment a very smooth and great experience. I feel very comfortable and safe here at Villa del Sol, mainly because of her. Her instant sense of comfort and informative communication created the trust that I needed to make my decision in applying. Ramona’s amazing communication skills and compassionate understanding should be recognized.”
“I absolutely loved my time at Concord - amazing community, great maintenance from Victor and any management-related issues are resolved in a timely fashion by Yoselin and new manager Ashley.”
“Wow! U people are so Rude and Nasty
I was recently looking for an apartment I only passed on the until because I needed 2 Bathrooms
The building was quiet and Very CLEAN
KYLE was AMAZING, She even followed up 2 days Later to see if I found something
Fast forward 2 months later My mother was looking to move I took her to Kyle I knew she would love her and the building. Her lease is ready She moves in June 1st
Kyle was beyond helpful she showed concern and was very patient with my Mom She showed us 4 units and made sure my mother was comfortable with her choice
BTW on Kyle’s OFF DAY she went far and beyond her Job description! Kyle keeps the building in tip top shape!!!!”
“Just wanted to say that Lisa the manager of our building is amazing she’s always willing to help. Very responsive and professional. I’ve only been here for a year but I love it. We feel very safe having Lisa as our manager. The neighbors are also very nice. 5 stars for our manager who goes out her way to always making sure our amenities is clean.”
“I have had an amazing experience living here. Especially because of the manager Genevieve, she is very attentive and handles all my request with urgency. She is very professional and has made our living experience comfortable and stress free.”
“Since Ana and Pas showed up... I've been here 10 years. My apartment has become a home. All the previous hell worthy things have been fixed. I'd now move in. If Ana didn't fix all this I'd tell you to run. This place was a nightmare before. Pas+Ana = move in.”
“I have been pleased with my apartment here. Property manager Jay has been very helpful and responsive throughout the leasing process and since I moved in. He is professional and makes himself available whenever needed.
The apartment layout is well-designed and practical.”
“It’s been great working with Mila and Oscar. They have been attentive and helpful throughout the leasing process. Maintenance is always on top of it! The entire team is always actively working to keep the facility clean and running smoothly. They go above and beyond (even when some tenants are lazy to clean up after themselves) they are always doing extra work. Not sure his name but he seems to manage the cleaning crew, he’s here everyday and always working so hard hauling trash dumps, pulling recycling items, etc. He’s a great leader. Maria from the maintenance team is a pleasure to work with. She’s on it and always see her working so hard. It’s also nice to see security crew doing their rounds. Overall great team working towards a relaxing living experience.”
“I had an amazing experience on my self-guided tour. Jacq stayed on the phone with me over an hour assisting me with any and every question I had. We ended up submitting an application after the tour. Excited for this move and appreciate all the help Jacq!”