New Balance Factory Store in Camarillo receives high praise for its friendly and helpful staff. Multiple customers highlighted the excellent customer service provided by employees such as Lalo, Rudy, and Bert. Lalo was recognized for his professionalism and helpfulness, especially in assisting with shoe selection for fast walking and providing friendly service. Rudy consistently impressed customers with his patience, knowledge, and willingness to explain the shoe fitting process, including scanning feet to find the right size and shape. Customers appreciated Rudy’s honest opinions and guidance, which helped them find the right shoes and make confident decisions. He also went out of his way to assist with returns and exchanges, maintaining a friendly attitude throughout. Bert was also mentioned for his helpfulness in finding alternative shoes and sharing valuable information about the products. Overall, visitors describe their shopping experiences as positive, easy, and enjoyable, often mentioning that they plan to return. The staff’s dedication to providing excellent service, combined with their knowledge and friendly attitude, makes this store a highly recommended place for purchasing New Balance shoes. The store’s welcoming environment and attentive staff create a comfortable shopping experience for both new and returning customers.
Lalo aka Eduardo is so very helpful. He suggested my new balance shoes for fast walking. They are perfect. this is the 2nd time he helped me. So professional!! .... Thanks Lalo!!
February 2025
I found a great deal for my tennis shoes. Great models for all sports and daily work life.
February 2025
Eduardo helped me today and was able to answer all of my questions and was extremely helpful! Will definitely be back due to his professionalism!
