Premier America Credit Union is highly praised for its excellent customer service and friendly staff. Customers appreciate the knowledgeable and personable employees who go above and beyond to help, whether it's setting up online banking or opening accounts. The branches are described as welcoming, with easy access and quick service, even for walk-in customers. Some members have been with the credit union for over 25 years, citing consistent positive experiences and the best rates. The staff is thorough, patient, and professional, making banking simple and pleasant. While there was a mention of a minor hassle with a financial service, it was resolved satisfactorily. Overall, Premier America Credit Union is seen as a place where members receive good service, helpful assistance, and a friendly atmosphere, making it a lovely place to do business.
Celina was exceptionally helpful and very Professional in assisting me with my Credit Card needs.
May 2025
Rose was very helpful. As soon as I walked in she was very welcoming and accommodating. Her exemplary customer service and friendly, warm attitude reflects this branch and Premier America’s values. Thank you Rose and Premier America!
April 2025
Shout out to Andy Ramirez at Premier America Credit Union for his excellent customer service!!! He makes the world a better place.