Victra, a Verizon Authorized Retailer in Cameron Park, CA, is known for providing friendly and professional customer service. Customers appreciate the knowledgeable staff who help with a wide range of wireless devices, including phones, tablets, and accessories. Many reviews highlight the staff’s patience and willingness to go above and beyond, with specific praise for employees who resolve issues seamlessly and make the experience enjoyable. While the store’s service quality is highly rated, some customers mention that Verizon’s protocols can sometimes cause delays, but overall, the staff's quick and professional handling of technical difficulties earns high marks. Customers also value the store’s dedication to connecting technology to life in a trustworthy and fun way, making it a reliable place for wireless needs.
Stephanie was the greatest. She was such a help and so informative answering all my questions. Letting me know ottrbox doesn’t make a case for the phone I just purchased. She is a hard worker and so helpful.
March 2025
Stephanie in Cameron Park was not only personable & professional but very well versed in how to solve our situation seamlessly. We’ll be asking for her every time we come in. Great hire!
February 2025
I had an excellent experience at this location. The service was perfection. Specifically Becca was so helpful and patient especially with someone like me not that technical savvy. Becca went above and beyond in patience and service. I am thankful and glad to be a new customer.
