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December 2023 by Bethlehem D.
I am so happy with the jobs car care done for making my car like a new car. I was so sad when my car got hit by someone else, but I am so happy and I feel like I have a new car after I saw fixed. All the staff working in car care are very helpful but James is super nice and you he is the best. I give him 10/10. Thank you James and God bless you. I will give 5 star.
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November 2023 by George Fanucci
Very poor customer service, totally unacceptable work done on my car.They replaced my bumper with a new bumper.They painted the new bumper to match my car paint job.Two weeks later when I washed my car the paint they applied on the bumper started coming off, due to improper priming.I went back to the shop, the service writer looked at it said they would make it good. Took my information, supposedly ordered a new bumper (I don’t know why, instead of just re-priming and repainting the existing bumper that they just installed.)They said they would call me when the new bumper came in. They never called. I called them four or five times asking when the bumper would be taken care of, leaving messages on their customer service phone line which rarely gets answered by a human.They have never responded back to me yet. even the owner made a commitment to me to make the work good but nothing has happened after two months have passed. Please do not patronize this Shop! They are incompetent and unreliable. Enough said.
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November 2023 by Ben Carter
James and his crew do excellent work. A+ auto body shop. The truck looked better than ever.
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October 2023 by Carolina Legaspi
Bad experience, if I could I give them 0 stars. Over a month took them to get my car fix. On consequence my rental was due and I had to pay over $500. For the rental. I asked them to take the responsibility, at least to help me to pay half of it, to be fair. They just said it was not their fault and I answer neither mine, but because you didn't do your job and finish at the first estimated time you gave me witch was in about 10 days, normal time. Now I have to pay a lot $$$ for a rental. They just kept standing the estimated ending time. They never answers or confronted the problem. Absolutely terrible customer service. Over all they just do an average job, if you want to waist your money and time go to them.
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September 2023 by James Cook
Excellent service, would use again, have recommended them to friends. I bought a 2019 Toyota Mirai and that same day ran it into a concrete pole. :-( Ryan gave me an initial estimate of $7,000 -- there was extensive damage and a door had to be replaced. I had never had body work done before and Ryan clearly explained everything to me. The shop worked with my insurance (21st Century). All I had to do was file a claim and talk to my insurance's claim adjuster. Total cost ended up being $5,500, so they beat their estimate. They told me it could take up to 2 weeks to fix the car, but it was done in 5 days. The work is beautiful -- you can't even tell which side was damaged.Service: Body & Trim
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September 2023 by Gene Perrault
This is the only body shop I trust with our family cars. Very professional and polite. Prices are fair. Work is high quality and completed quickly.
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September 2023 by Yvonne E.
Post car accident CSAA recommended this place. They answered all of my questions , kept me up to date and did a great job with my car. Kudos to everyone that works there ! Would go back again if I need to.
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July 2023 by Ken Buscho
Minor repair, but they got it done quickly, no fuss, reasonable rate, great staff, very pleased.Service: Body & Trim
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August 2022 by Joel B.
I've now managed to have them replace a back bumper twice on one car and a front bumper on another. Not good luck for me! Three different repairs within 2 yrs. They worked seamlessly through insurance CSAAA. Very easy. Super responsive, thorough, and they do very good work. Each time looks good as new and the entire car looks better than it came in. Great local shop, highly recommended.
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August 2022 by Eric Burkett
They are a great shop But unfortunately my truck which been in the family many years was considered to be totally unrepairable.
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August 2022 by V Vu
I can't thank AAA enough for referring me to Car Care Auto Body after an accident. This is a business run by honest, kind, and hardworking professionals who care about their work and customers. Maria was great! She treated me with so much kindness when I came in and updated me on the progress of my car repair. I can't thank her enough! God bless you, Maria!Service: Body & Trim
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August 2022 by Dylanger Gutierrez
Great customer service. Only negative was long lead on shipping time for parts, but that is outside of their control.
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August 2022 by V V.
I can't thank AAA enough for referring me to Car Care Auto Body after an accident. This is a business run by honest, kind, and hardworking professionals who care about their work and customers. Maria was great! She treated me with so much kindness when I came in and updated me on the progress of my car repair. I can't thank her enough! God bless you, Maria!
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July 2022 by Nikil B.
2 accidents in 3 months. I'm very happy I was assigned to car the first time and opted into using them for the 2nd accident as well. Maria was my representative, she's incredibly helpful, knowledgeable and thorough in her work. She carefully walked me through all the fixes and made sure the car was delivered to me with 100% satisfaction. I will be using Car care auto for all me future body shop needs
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July 2022 by Jianfeng W.
James did an excellent job in inspecting and communicating, and Willie did a superior job in delivering the service above and beyond (Willie did more work than what we agreed, which was so delighting).
