About DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza
DoubleTree by Hilton Hotel Campbell - Pruneyard Plaza is a well-maintained hotel located in a convenient area with restaurants, shopping, and parking nearby. Guests appreciate the polite and helpful staff, clean and quiet rooms, and overall good service. The hotel's location is a highlight, situated in the Pruneyard shopping center and within walking distance to downtown Campbell.
While many guests enjoyed their stay, some experienced noise issues from staff and maintenance early in the morning. The suites have been noted to have full-size beds instead of queen-size, and some cleanliness concerns were raised about furniture. Parking is free but can fill up quickly, requiring guests to obtain a pass for the nearby lot.
The hotel offers amenities like a fitness center with new equipment and a jacuzzi, making it a comfortable stay. Guests enjoyed complimentary allergen-free cookies and appreciated the friendly service from the front desk staff. However, there have been reports of issues with room assignments and inventory management. Overall, the hotel provides a good experience for visitors to Campbell and the San Jose area.
