El Gato Automotive is a trusted and reliable auto repair shop that has earned the praise of its customers. When a long-time mechanic retired, a customer was worried about finding a trustworthy replacement, but a neighbor's recommendation led them to Paul at El Gato. Paul is described as a thorough and fair mechanic who provides honest assessments and recommendations, even advising against expensive repairs that may not be worthwhile for an older vehicle. When faced with an issue related to a hybrid car, he demonstrated his commitment to providing quality service by consulting a specialist to ensure the problem was addressed correctly. Customers appreciate Paul's meticulous approach and the fact that he takes the time to communicate with them, calling before proceeding with work and providing updates. They also highlight his family-oriented nature, affordability, and willingness to work within their budget. One customer, who had previously faced exorbitant repair costs at another shop, was able to get their Jeep Cherokee Trailhawk fixed for half the price at El Gato, and even saved $1,200 by being directed to the dealer for a warranty-covered issue. Overall, El Gato Automotive and its skilled mechanic, Paul, have garnered a reputation for honesty, quality workmanship, and exceptional customer service, making them a trusted choice for auto repairs.
Paul is a great mechanic. Always very helpful and courteous when I’m having problems with my car. I highly recommend him to all my friends.
January 2023
Paul is an awesome mechanic I trust no one else with my car. If you want somebody that's going to do the job and do it right the first time he's the one to take it to he might be a little more expensive but you know you're going to get the job done right?
September 2020
Paul is a great mechanic. I was having issues with carburetor on my 72 bronco. Paul fixed the issue and now it's running great! Very knowledgeable!
