True Sound is a wonderful place with truly amazing and lovely people. The owners are knowledgeable, caring, and generous, with music at the forefront of their heart. They provide expert service for audio repairs, including turntables, record players, cassette players, and high-grade equipment. They are incredibly knowledgeable and offer consultations, diagnose issues, and perform repairs with technical expertise and conscientiousness. Their service is bolstered by a genuine and generous approach. They help customers even if equipment was not purchased from them, offering phone consultations, reviewing photos, and walking through instructions. They give honest advice, perspectives, and alternatives, cautioning about costs when necessary. Repairs are done at a reasonable price and sometimes even free of charge. They are happy to look at items of sentimental value and can often complete fixes within a couple of hours. True Sound is the place for quality gear and superior service, highly recommended for all audio repair needs.
Nick Gowan is an amazing technician, and a true gentleman. He spent over half an hour helping me correctly diagnose the issue I was having in my system. He patiently went over every possible culprit, step by step, asked questions, and finally narrowed down what he thought the truc culprit was - and he was CORRECT!...A+++
June 2025
I had so many questions and Lee was extremely kind, knowledgeable and helpful!
January 2024
Very nice, honest and helpful people. Looking forward to find another reason to call them again
