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July 2025 by fredlets travels
The self serve area is closed as early as the main desk. All of this is pretty useless for USPS customers.
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July 2025 by Daniel Versman
Another terrible experience with fingerprinting. After numerous attempts to sort it out with USPS staff, I ultimately had to call my bank to dispute the transaction. USPS refused to refund for services they never delivered which I paid for.
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July 2025 by Leasah Lee
I found my experience here nothing less than 110% given to solve the problems I was experiencing. They even tracked down a package that was marked 'return to sender ' for me in a matter of 16 hours and had it waiting for me at 9am. A great group of people doing their job top notch ! Thank you again !!
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July 2025 by ajinkya s
Did passport application and very friendly usps employee helped
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June 2025 by Rupinder Matharu
This review is in regard to the walk in passport service. The lady who helped us was excellent. They take only about five folks in walk in service, see photos, there is a clip board that is out at about 6am that you’re supposed to put your name down on for one of the five slots.
They start calling people at eight am. The lady who worked with us was very good knowledgeable about the forms etc. just make sure you have all the right items for completion.
They should have online sign up in my opinion for the slots, also, ideally the information in my photos should also be online rather than obtaining the workflow from google reviews.
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April 2025 by Dorlene Russell
Prompt. Helpful. Friendly.
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March 2025 by Vivito
Terrible guy, employee, impudent and rude.
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March 2025 by Omar S
Nothing works here.
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March 2025 by Stephanie Field
Came two days in a row for passport walk-in and they have an awful system where they have people waiting in line at 4:30 or 5 am for a 6am signup sheet where they only accept 5 people to be seen starting at 8 am. I'm not sure if that really qualifies as a walk-in service and it is not good customer service or very humanistic. Especially people with minors who are trying to get their passports but cannot wait over a month for scheduled appointments.
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February 2025 by Brianna B
Terrible experience at this post office. Dropped off my passport with the workers on 1/31. They said it would be shipped out the following day. Noticed two and a half weeks later that my passport had not processed yet with the government. Went to talk to them and they gave me the run around saying they shipped it but our mailbox was full (this was a lie). They misplaced it and never shipped it out. Had to raise hell to have them actually send it out. Now I might miss my international trip that I paid $2k for so far. Think twice about trusting them with important documents. Choose another post office.
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January 2025 by Jamie T
This post office is great. They are quick, efficient and helpful. Thanks Sam for being so nice and helping me locate my missing package.
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January 2025 by Nataly Shpolyansky
Fast and efficient. Love coming to this branch!
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December 2024 by Mika Ballesteros
I went to this place before for passport processing and today for fingerprinting service. Jerome the lead clerk assisted me today and he was very patient with me even though we had to try several times. So happy it got done today because yesterday I went to a different location (eastridge) and it was horrible. Everyone’s nice at this location too. Thank you Jerome! ✨🙏🏼
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October 2024 by Odette Moronez
Convenient& spacious w/ self service machine. Plenty parking. Woman by the name of Josie.
Was helpful, kind n patient as well.
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August 2024 by Po Shin Huang
Came here for passport service. Walk-in signup sheet starts at 6am and only take 5 spots from M-F.
