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“Every interaction I had here with employees was so pleasant and helpful. Dani in particular was super kind and gracious. I did my order online and it was accurate to what was in stock. ?”
“I came today with my dad to get wildland fire boots and I had a great experience. Noah was very kind and helpful. The store was clean, organized, etc. Great store. Highly recommend.”
“absolutely the loveliest and most helpful group of people i’ve met around here run this store, something truly special. great authentic selection, i was just looking for jeans and found a whole lot more”
9:30AM - 6:30PM
23336 Valencia Blvd, Valencia
Shoe Stores
“Red wing always has the best customer service. Employees are super nice and helpful! I had some minor issues with a repair and the company was quick to resolve the issue and even compensated me for it. I can't recommend this store enough!”
“My mom and I were shopping peak Black Friday sales and a very nice Lady named Jayda helped us out and found the perfect running shoes for me. She answered every question we had with a positive attitude, and was just so lovely :))”
“Ana was very helpful, worked with our budget. And gave us beautiful , elegant dresses at a very reasonable price.It was also good that they have stocks at the store so I was able to purchase 3 same design cocktail dresses with 3 different sizes on the same day . She also gave us free items. We will definitely go back to this place.”
“My wife wanted to stop by this Nordstrom Rack in the Valencia Promenade to look at slippers. This store has a lot of products to offer and some prices are reasonable. The shoes are toward the back of the store, the men's department are on the left and the women are toward the right. Customer service when we were here was great.”
“Kenny *manager..Tim *assistant manager both very helpful, took good time to help with my concern of feet problems to help with the best shoes. Never rushed with any assistance, pleasant, respectful. Alwlays smiling. Customer service at fullest 100%.”
“I stopped by this Vans store inside Valencia Mall to look at their skateboard selections. They had some nice board on display and I also checked out some shoes as well. The customer service here was great.”
“Great customer service,
I came to Topacio’s looking for baptism items. Showed me a variety of items. All are very nice better than what I would get at the shop at church.
I got this really beautiful baptism box set. Came with the Candle, Bible, Rosary, small bottle for holy water, half shell to poor the water and a towel cloth to dry the head. The box comes with a latch to close and hold all of the items and on the inside wall had a cross with “Our Father” prayer on it. Was really really nice
I would definitely comeback again”
“Carter's always has cute clothes for each season for kids . If you got babies, grandbabies ..bring your wallets..you get deals too on outfits if you sign up for the rewards club. Soooo cute!!!”
“EXCELLENT for HATS! By far the lowest price around for a decent selection of up-to-date new era hats - probably one of the few/only authorized dealers in the area. They also have a tight selection of current-style casual shoes (mostly vans and some k-swiss, skechers) with some work shoe/boot options (mostly cactus brand) with good pricing if you need em. I picked up a pair of non-slip leather work boots since i needed some new ones anyways AND they were priced 20% lower than amazon so it was great will definitely be back!”
“My wife and I stopped by this Loft store while we were inside Valencia mall. My wife shop at this store so she wanted to see what they have. When we walked inside, a worker greeted us and asked if we needed any help. We told her that we were just browsing so she left us be. My wife went to look at their sales rack to see if anything stand out to her but none did. The store is a decent size and they had a bigger sales section at this store.”
“Awesome spot, I bought a ton of shoes out of here including Kobe's as well as Jordan's. Unfortunately, it looks like they shut down as a store is empty.”
“I like this place hole in the wall hard to find spots like this with ones you only hear about sometimes check it out they're on foot Hill boulevard just west of Van nuys coach shirts pants socks lots of socks and shoes I'm sure you'll find something you like I go two/ three times a month.”
“Love the friendly staff and great selection of boots! They were great helping me get fitted for a new pair of Xenas. Would definitely recommend a visit to this store!”
“Not here to talk about the shoes but here to say that I met a sales rep who heard me complaining about a pair of shoes on display and came up to me to help me find my size. He went way beyond to help me find what I wanted. I appreciated his help and his service. This was the san fernano store on brand. I think his name was Mysial . This guy went over and beyond. Never have I ever received this great of service. Thank you so much. I appreciate you. #shoefettish ?”
“Update: I appreciate the response from Julie. I like a company that pays attention to their reviews. I've changed my one star review to 4 because of the reply, and I'll give the store another try. I used to shop here a lot but hadn't been in for a while so last week when I was in the shopping center for something else, I went in since I need a couple of new pairs of sneakers. It was about 4:30p on a weekday so there were no other customers, just me and three employees. I walked around for a while and looked at all the women's shoe. I walked past each employee twice and not one of them made eye contact or spoke one word to me the entire time I was in the store. I took the hint and left without purchasing any of the shoes I wanted. Perhaps sales is not the avenue you should pursue.”
“They carried all three brands of clogs I wanted to try: Dansko, Sanita, and Alegria. They had lots of options in sizes and colors and they were very helpful and patient.”
“All employees are amazing, kind, and caring. I forget names easily but they were all helpful! I called almost 4 hours before I went in and the employee who answered my call passed down the messsage to the person in charge and they remembered that I was the one who called when I came in. Great customer service!!!”
“went to visit the store to check it out for the first time and the service by Jarro was amazing! he helped my partner and i look for a running shoe based on our interests and preferences. i left the store with a pair of shoes that is perfect for me and i believe is going to help me with my runs. we will absolutely be coming back here regularly as their new customers!”
10AM - 7PM
Santa Clarita
Shoe Stores
“First time discovering "Surprise" clothing I was waiting for Charcoal BBQ next door. Popped in for a second then needed to leave since my party was called for seating. Thought to myself, I'll be back. Second time came with my daughter, she picked out a cute night set. I grabbed some eye lashes. This is a pretty tradition Korean clothing spot. Like fashion Q, forever 21, Boomy, LUV, etc...Recommend for simple cute fun outfits. Date night, kids first day of school. They have variety of options, anyone who complains cheap clothing. This is the same shit as any other place. If you're looking for high end quality goto Bloomingdale's, Nordstrom or a luxury brand. Third time I had came in today. Just for some lashes. I was greeted right away, looked around. The employee today helped me out so much. Had asked her on her opinion, on multiple things. Felt like she was being honest, which is a plus for me. I was more bothering her, they have no problem giving you your space here so you can roam freely. Walked out with " eye lashes of course, few shirts and some jeans. Customer service was great so I'm okay drive out this way for just " eye lashes" again. Next time I'll get her name, if you see this thank you again for all of your help! You're amazing and Surprise is lucky to have someone like you.”
“I was in the store in July looking for something special to wear for a wedding. The staff was incredibly helpful, offered to check online, other stores, get different sizes, they were amazing! I will definitely be back to check in on new merchandise, they have lovely items for petites.”
“I’m glad to see we have this local sneaker shop here in the San Fernando Valley. Mario is honest and knowledgeable about the sneaker game. We definitely be coming back here in the future ?.”
10AM - 9PM
26450 McBean Pkwy, Santa Clarita
Shoe Stores
“Mr. Jay from Jewelry was AWESOME! My wife & I were just browsing diamond rings but due to Mr. Jay's exemplary knowledge of diamonds & recommendations, as well as outstanding customer service, we decided to purchase my wife's ideal diamond ring she has been yearning all these years. I strongly recommend Mr. Jay if you're interested in jewelry from this Macy's store.”
“I stopped by this Foot Locker to look at basketball shoes. They had some good collections of Nike and Jordans in the store. I also took the time to look at some shoes cleaning products as well. Danny was one of the worker and he was very polite with me. The prices are on the higher end for some shoes.”
10AM - 8PM
27027 McBean Pkwy, Valencia
Shoe Stores
“I stopped by this Tillys store inside the Valencia Promenade to look at hats. They had some nice hat selection and some skateboard too. A worker greeted me and asked if I needed any help. I also checked out their sunglasses and watches too.”
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“I visited this big 5 location for the first time the other week and found the staff to be enthusiastic, extremely knowledgeable, and eager to help. The most memorable part of my visit to this store was my encounter with one of the employee’s named Cole. He made sure I felt welcomed and the we find the “perfect hiking shoe” (in his own words) together! Another plus I saw while trying on my shoes, a family with a special needs son walk in looking to buy shoes. Cole was calm, collected, and extremely patient with the son making sure to be extra careful. As a father this made my heart melt and realize what true customer service and hospitality really is. I finally finished my visit in the gun department hoping to see what guns they carried. After speaking to the manager (I believe his name was Jeff) who was also really helpful and nice informed me they no longer carried real weapons but still went out of his way to recommend me a different gun store. I look forward to coming back to this location many more times in the future!”