Famous Footwear provides friendly and quick service, with amazing and awesome customer service from dedicated employees and an assistant manager. Associates are helpful and aware of people in need, offering assistance. Customers can find what they are looking for and make purchases with their help, and items can be ordered if not in store. However, some find it pricey and note that the needed size is not always in stock when a liked shoe is found, making it not always a go-to store for some members.