Car Rental in Carlsbad, CA

“Excellent experience! Great service, the rental process seamless. The vehicle I rented was in great condition, clean, and drove well. Booking was convenient, highly recommend!”

“I needed a car ASAP and Wendy went above and beyond to not only provide me with a car but also with a professional and calm environment. The level of care for her customers is exceptional. 10/10 service highly recommend!!!!!”

“My experience with this location has been amazing! From the moment that the car I wanted to rent was brought to the auto body shop I was at, making it a seamless experience, to when the manager Lauren helped me when I needed to extend the rental past my insurance coverage, it's been an absolute pleasure working with the team at this location! Thank you Lauren! You went above and beyond for us and you are very appreciated!”

“The four stars are for the wonderful employee's of Hertz;A Shout Out to Zaira, Selena, Nate, and the Oceanside crew for always being wonderful to work with.Hertz is a great budget option for a rental. Lots of options to choose from and friendly employees.They didn't receive a 5-star review because their website and Google list them as having a location at KCRQ. They do not.They DO however deliver and pick-up cars from the businesses there for passengers who fly in and make sure to book with the correct office.I work on this airport and the amount of calls requesting to book a rental with me can reach up to 20 per day.This takes up valuable time and at times hampers day-to-day operations. My workplace also receives calls from their disgruntled customers who are never pleasant, especially if you tell them they've reached the wrong number.If anyone from Hertz reads this then I would recommend that they remove the phone numbers of the businesses on the field from their website where clients book.Instead, have first option be only to select the Airport in general, the next option can be which FBO or Location on the field that they would like to pick up from. Finally, the last option can be to have a BOLDED very noticeable reminder/notice that any rental related questions or concerns or emergency services requests MUST go through HERTZ and not one of the businesses on the field.”

“The four stars are for the wonderful employee's of Hertz;A Shout Out to Zaira, Selena, Nate, and the Oceanside crew for always being wonderful to work with.Hertz is a great budget option for a rental. Lots of options to choose from and friendly employees.They didn't receive a 5-star review because their website and Google list them as having a location at KCRQ. They do not.They DO however deliver and pick-up cars from the businesses there for passengers who fly in and make sure to book with the correct office.I work on this airport and the amount of calls requesting to book a rental with me can reach up to 20 per day.This takes up valuable time and at times hampers day-to-day operations. My workplace also receives calls from their disgruntled customers who are never pleasant, especially if you tell them they've reached the wrong number.If anyone from Hertz reads this then I would recommend that they remove the phone numbers of the businesses on the field from their website where clients book.Instead, have first option be only to select the Airport in general, the next option can be which FBO or Location on the field that they would like to pick up from. Finally, the last option can be to have a BOLDED very noticeable reminder/notice that any rental related questions or concerns or emergency services requests MUST go through HERTZ and not one of the businesses on the field.”

“It is a small counter on Carlsbad airport. I got a great one way rental for a great price from decent staff. But wait time was longer here. Additionally you need to walk far away to pick up the car. I had to go back to the counter to report a scratch on the car body after picking it up.”

“Cindy at McClellan airport was just awesome! In spite of being very busy, she was very friendly and efficient. We had to exchange a car due to some issues with the tire/ handling and she found us a car to exchange as soon as she could. God Bless her?.”

“We had booked a mini van with CBX Budget car rental. On the day of our vacation, after waiting in line for an hour, when we went to pick up the car they did not have the car available. It is unbelievable how the staff was not able to contact the manager to address the issue. We had specifically booked a mini van because my dad is paralyzed and could not get in any other big cars. We had no idea what to do. My family was waiting to go on vacation and we finally called Joe(saw him on google). Joe answered immediately and said he had a mini van available. He saved our vacation plans and the rental process was stress free. Friendly and reliable services.”

“Tessy provides absolutely incredible service. Quick solutions and answers. Clear communication. It’s wonderful. I cannot recommend her and her team to you enough. You will never go back to Hertz or Enterpise. I have used Go rentals for both personal and business across the country and all of their teams are great however Tessy and hers always goes above and beyond to provide excellent service! I cannot thank them enough.”