Lucky Brand offers a positive shopping experience, highlighted by its clean and organized store. Customers appreciate the manageable size, making it easy to shop. The staff, particularly employees like Hailey and Angeli, receive high praise for their exceptional customer service. They are described as polite, observant, and genuinely helpful, enhancing the overall experience, especially during busy shopping seasons. One customer noted how Angeli made them feel welcome and comfortable while explaining current sales and promotions, leading to a successful shopping trip. Additionally, the manager demonstrated professionalism and calmness in handling a difficult customer situation, earning recognition for her composure. Overall, shoppers consistently recommend Lucky Brand for its great products and outstanding service.
Love to visit this store when I'm around. Friendly and helpful stuff, excellent quality products, and inclusive sizing with different types, sizes, and colors available to ensure you find your perfect fit.
August 2025
I been shopping at Lucky Brand for over 25 years Great quality and best of all great customer service...
March 2025
Carmen is amazing. She helped us to find sizes and told us about all of the deals. She was friendly and funny and kind.
