8AM - 6:30PM
2521 Palomar Airport Rd STE 105, Carlsbad
Mailbox Centers
“Amazing service. I had my hands full and was on a phone call. One of the employees ran out and opened the door for me. Both associates started immediately taking packages and creating labels for me. I was in and out with all my packages ready to go within 5 minutes. White glove experience every step of the process.”
“Was trying to ship home a fly fishing rod and reel that was passed down to me by an uncle. Didn't want to take it on the plane so went into the Village UPS store. It was an odd size to box and ship, but once I explained the situation to the staff there, they teamed up to make it happen! Just received my package, and they did a fabulous job packing it up so it made it here safely. Appreciate all the staff there, working on a Saturday, to help me get this family heirloom home safely! You ladies rock!!”
“Jon was the sweetest & such a great energy very positive, and great customer service. I appreciate people who love providing great service and Jon is one lovely person. Thank you Jon”
“Handy place to return your Amazon orders. There is an Amazon self-service kiosk where you bag and tag your own returns, but the staff can help as well. I guess they also have other services like mailboxes for rent, notary, shipping of course. Staff are friendly enough.”
“Exceptional customer service! We needed to fax sensitive documents to an extremely busy line, and the store manager, Katie, ensured they were sent successfully and on time. During my visit, I observed how polite and respectful she was with every customer. Even those who weren't conducting business there were guided in the right direction. This Annex will definitely remain on our radar for all our future needs.”
“I personally liked this UPS store. I was dropping off some return packages and the staff was friendly and patient. They do have bad data connection in the store, but the staff was apologetic about it.”
“The owner is literally the nicest woman in the world. I’m so much happier to give my biz $ to an independently owned shop like this than a FedEx Ship or the post office. They’re always so helpful here! And it’s super clean and cute with lovely little gifts as well.”
“Jeff and his staff are super focused on providing a fantastic customer experience. They are always friendly, helpful, and they go the extra mile with each and every customer. It is a pleasure to recommend their services…they’ve earned this incredible reputation the hard way — they put the effort in each and every day. You won’t ever have a need to go anywhere else for your shipping or tracking services.”