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“These guys always help with battery, iPhone and related issues. Usually it costs less than I expected. Best of all, as a 73 year old tech challenged guy, they never try make me feel ignorant. And I am!”
“Knowledgeable, friendly, and helpful staff. They changed my battery and replaced my broken screen on my iPhone in 15 minutes! Lots of interesting items besides batteries and bulbs. Plus, they will check the strength of your batteries for free! They also replaced the dead battery in my key fobs. Great experience and a very clean organized store.”
“This shop is amazing. My car had issues over the weekend. I was afraid that a replacement was going to be multiple thousands of dollars and multiple days in the shop.
That was not the case. I contacted them in the morning, they set up an appointment at 11:30 and had my car diagnosed by 11:45 and when I agreed to install a new hybrid battery. It was extremely affordable and finished in one hour. I highly recommend this shop for your hybrid battery replacement.”
“I came here to buy a headlight bulb after noticing it was out. I didn't know what size I needed, so the cashier Jake kindly offered to look up the size for my car and gave me different options. I then mentioned that I was going to ask someone to change out the bulb for me since I didn't know how, and he offered to change it since the store wasn't too busy at the moment and another associate was there. I totally wasn't expecting that for no extra charge. I wish I had cash on me to give him a tip, but he said he was just happy to help. So the least I could do is leave a positive review for Jake. I highly recommend this store for friendly, professional and knowledgeable staff who go above and beyond to provide excellent customer service.”
“Replaced the starter on a 2003 Honda Accord V6 with O'Reilly's lowest price version. William tested it, and the old one. But the test stand showed that the replacement starter was only engaging with the engine flywheel halfway. Which means that even if the replacement starter would have worked for a while, it could have easily caused a premature failure, by not fully meshing with the gear teeth on the flywheel as designed. So he found another replacement that did fully engage. Without William doing that extra testing, this probably have been a much more expensive and time-consuming failure in short order. THANK YOU!!!”
“One word to describe this place >AWESOME < I came here to check on oil prices on my wife car. The manager there was Polite and nice at same time.
I told him I need help on finding oil for her car.
At end of our Conversation I knew I wanted to buy my wife oil here.
I didn't even go across block to Walmart.
Thanks to you the (manager) . I will now be coming here for my oil :)”
“Simple, good, customer service. I was having weird problems with an Innova engine code reader: The code reader was causing engine codes to trigger on the dash.
The guys behind the counter were patient, exchanged the unit, and ultimately returned it. In the end I bought a more expensive unit which didn't have the weird problem, but it didn't ring up with the sale price listed on the shelf. When I complained, we figured out the sale had expired, but they gave me the sale price anyway. Very nice.”
10AM - 2PM
3340 Sunrise Blvd, Rancho Cordova
Battery Stores
“Super awesome. I walked in with a bad battery, the owner was all like aah, so you need one of these? Rattled off the string of numbers... And tossed the needed new battery onto the counter, effortlessly. Stated the price, I handed him the cash and left happy.”
“Jay is always helpful, has always properly diagnosed and fixed my problems for reasoble prices. Plus he gets work done quick and doesn't have crazy wait times on availability.”
“I recently purchased a fuel injector, and upon opening it, it appeared to have been previously used. Admittedly, I was a bit frustrated, especially in the middle of replacing the part. However, that frustration quickly faded when I was greeted by one of your fantastic employees, Legend.
With a warm smile, a great tone, and prompt service, he completely turned my experience around. As a business owner myself, I recognize outstanding talent when I see it. Legend’s professionalism and attitude are rare — promote this young man and give him a raise soon, or another company surely will.
Thank you, Legend. I genuinely appreciate you.”
“Took my 08 Trailblazer here and the guy was nice, had me bring it in back for a lightly used battery to be put in. It took less than 30 minutes and was out the door at an amazing price. Not to mention he also replaced the bolts holding down the connectors free of charge. I was amazed and will take my business here whenever I need a battery.”
“Getting a cool air intake from Oriefly Auto Parts for my 2002 Honda Accord was a breeze. Their selection was impressive, and the staff was helpful. Plus, their tool borrowing program saved me time and money, making the installation smooth sailing. Highly recommend!”
“Staff member by the name of Connor went the extra mile to help me find a buffer that I would like. That type of customer service seems to be a lost art he was very courteous and helpful I really appreciate it his customer service”
“Had a couple defective parts from previous purchases for a build. Had to take them back. Customer service was great no hassle just checked to make sure they were damaged and if it was under warranty and they gave me new parts great service.”
7:30AM - 10PM
10117 Folsom Blvd, Rancho Cordova
Battery Stores
“I walked in with no idea how to fix my car. spoke with a man named Kurt and I left there with a new part and the confidence to get the job done!
thanks again Kurt!”
7:30AM - 10PM
8158 Gerber Rd, Sacramento
Battery Stores
“They had the last tin of a MINI COOPER S Special POWER STEERING Fluid....
Also showed me a selection of ??? locks (Needed a smaller one), and drop ? pans and oil ?️ resistant garage floor covering (Which were expensive and not in my budget ?)...
Good Experience overall!”
7:30AM - 10PM
7800 Sunrise Blvd, Citrus Heights
Battery Stores
“I had an issue with the refund, all three team members that I contacted and communicated with were amazing. They handled everything properly, and everyone was communicated throughout the entire process. I definitely recommend this location for their service 10/10. Additionally, the store looked very neat and clean. Great job.”
“Chris (the manager) thank you so much for your kindness and help the other day (6/25/24) regarding my check engine light coming on. Thank goodness it was nothing serious and it was just a sensor for the hood latch, which now is all good! I was very impressed on how your store was clean and your attitude was very kind towards me and that in today’s world is very hard to come by. Thank you again! I really appreciate it!”
“The service here is great. All the staff are super friendly and they have all the knowledge when it comes to asking any automotive question I would highly recommend this location since the customer service is so great and the staff is super friendly. Which you don’t usually get at every location.”
7:30AM - 10PM
5908 Stockton Blvd, Sacramento
Battery Stores
“Great service. The guys help you find the auto parts you need and even use a diagnostic tool to read the error for the check engine light. I highly recommend this business.”
“I was beginning to have trouble starting my car so I figured I probably needed a new battery. I went to O'Reilly's and I was surprised at how nice they were. They tested the battery and replaced it for me. I was so grateful they had a battery and they went outside in weather over 100 to replace it with nary a complaint. Yes, I am a more mature woman but I never felt they were taking advantage of me and they were polite and efficient.”
“Store 2590 store manager jack was very helpful helping find all the parts I needed, very positive attitude, great guy even helped me carry all my parts to the car.”
“I really enjoy coming here whenever my car needs any parts or accessories. They are always super helpful and nice! Today Gary was the one who helped me and he was exceptionally kind and helpful. Thank you and good job guys! Keep up the friendly attitude because that’s what is winning new customers and retain the old ones. :)”
7:30AM - 9PM
6101 Mack Rd, Sacramento
Battery Stores
“I needed brake lights and for them to be changed. I went to O'Reilly Auto Parts on Stockton blvd and Abe was too busy having a conversation and the lady there told me I would have to wait until 1:45 pm to have them put in. So I left my experience there would be a 0. But I called the one on Mack rd and a guy named Alex was so wonderful and efficient. He was nice, fast, and turned around my experience for the day. I have a 12 hour shift and this experience just turned my whole day into a positive one. I guess people don’t understand the impact they can have on someone’s day with how they treat people with customer service. Thanks again Alex it is greatly appreciated! I highly recommend the Mack rd store in Sacramento.”
“I called in and Scott picked up, he was amazing with working through my issue and confirming inventory that could help. When I arrived and walked in he knew who I was and what I wanted just by my car, and promptly got me the parts and rental tools needed to fix my issue.
I thought my car trouble would last a week, but Scott made it to where I solved the issue in less than an hour!!!”
“The service was incredible and fast with very reasonable prices. They removed my old battery, installed the new one, and even put corrosion protection for the new one and I was in and out in minutes. I will definitely come back here again.”
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“Every time I come in here I am greeted by the nicest employees. Today Devin deserves a major shout-out! Outstanding customer service and standup guy. 110 degrees outside and he insisted on going outside to help change my battery. Outstanding service...keep it up. Highly recommended!!”