California Credit Union is praised for its outstanding customer service, with staff members consistently described as polite, friendly, and willing to assist. Customers have highlighted specific employees, such as Janelle Morales, who effectively resolved issues with professionalism and renewed loyalty towards the credit union. Ashley Strauss is also recognized for her exceptional service while helping families open accounts, making them feel comfortable and valued. Additionally, the branch manager, Jose, received accolades for his attentive support in handling research requests, ensuring a memorable experience for returning members. Overall, California Credit Union is noted for its welcoming atmosphere and dedication to customer satisfaction.
Higher Standards Customers Service oriented.Above and beyond my expectations.
September 2022
The people who handle you are always very friendly and sometimes quick
July 2022
Everyone is always very polite and willing to help answer any questions or concerns I might have.Always friendly like they really appreciate your doing business with them.