O'Reilly Auto Parts in Castro Valley, California, located at 2990 Castro Valley Boulevard, is known for its knowledgeable staff and excellent customer service. The store offers a wide range of parts, tools, and accessories, as well as services like free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers appreciate the expertise of staff members, such as Joe and Lauren, who go above and beyond to assist with vehicle repairs and product selection. Joe is frequently highlighted for his helpfulness, guiding customers in choosing the right engine oil and even offering to fill it up in their cars. Lauren has also received praise for her assistance in replacing tricky headlights, ensuring customers leave satisfied. The store features a free Loaner Tool program for specialty tools and is part of a larger network of over 6,000 O'Reilly locations across the U.S. Overall, O'Reilly Auto Parts is a reliable choice for anyone in need of auto parts and services, with a commitment to customer satisfaction.
The staff here is always nice and helpful .I continue to go to this location . You will get good advice and be treated respectful every time . I appreciate the professionalism and dedication from all the employees and the manager . Fred and Tom Thank you so much !!!!!!
December 2025
Service and the part I needed was there. Great job!
August 2025
Jeremiaha is fantastic. He has a genuinely willing spirit, helped me with my car battery replacement, and waited patiently as i cleaned the connectors. It's nice to know there's someplace i can go and receive great customer service.
