Boost Mobile is a friendly store with helpful staff who provide good customer service. Customers appreciate the staff's kindness and willingness to listen, especially during busy times. Betty, in particular, stands out for her excellent service, actively fixing network problems and assisting with phone activation. Many customers mention her as being very kind and deserving of recognition. The store offers affordable prices, and staff often go above and beyond to help customers with their needs, including upgrades and resolving issues. Some customers mention past experiences with promotions, such as free phones, hoping they will be honored in the future. Overall, Boost Mobile is a welcoming place with caring employees who strive to deliver satisfying service.
I had a break and I had to rush to the store on a Sunday and I was very fortunate to have Betty. Not only did she upgrade me on my Sim, but she actively listened and fixed my network problem in the town where I work so my phone would have a better signal better really extraordinary service given the times that we live... read full comment
March 2025
Betty helped me out today, and omg she was amazing. Her customer service is 10/10. She helped me activate my phone and basically did it all for me. She deserves a raise and such a kind-hearted person. Thank you Betty for everything.
October 2024
Betty helped with customer service and solution satisfied with the care she delivered to my mama and I.Will return for future phone upgrades 🙃