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“I had a great experience opening an account here. I was immediately greeted by everyone when I walked in. Vanessa and Jocelyn did an amazing job assisting me, side conversations were very uplifting. It was a pleasure meeting them all today.”
“I have been a customer with LBS for over 20 years. Staff, manager have made me feel like family and have gone out of their way to help me during my lowest. It feels personal and I appreciate it so much.”
“If you are in the market for a car I highly recommend you start here.they provide you with the the necessary information you need to buy a car l. They take the hassle out of buying a car. I couldn’t be happier with the service provided. Extremely happy with the easy process. Save yourself the grief and headaches”
“Tellers are friendly but when there is a long line they should limit their conversations to a minimum, too much unnecessary friendly conversation, only 1 person infront of me and it took way longer than it should.”
“I opened a new checking on 9/1. I was to receive a debit card on 9/14. I am disabled, 84 yrs old. I asked a great employee (Pedro)if he could help me by getting a card sooner that I could use the drive-thru. He helped me by calling someone even though the manager would not help me. He did get one sooner. The manager just looked at me and said that I would receive it on 9/14. I can't wait until she is in my shoes. He should be rewarded for his understanding and kindness”
“I am giving 5+++ Stars to Mr. Roger Lin, the Relationship Banker at Cerritos Branch. He provides high quality service with his great acknowledge and experience for my every bank needs. Mr. Lin has a great personality, easy to talk to, great communications, polite, acknowledgeable and attentive that I believe he is a great asset to the Bank.”
“Overall, the business is very kind. They have good workers and who are very helpful. I've been going to there for this location for years and I like their service. They don't necessarily work well with higher transaction type of bank issues, but they are competitive for most people.”
“This is a great bank to work with. They welcome you everytime and all the staff members are so nice and helpful. When we applied for our loan the response was very quick and taken care of. No line ever and I go daily.”
“Choosing Bank of Hope was one of my best decisions. From their personalized service to their convenient online banking platform, every interaction leaves me feeling confident and valued. Trustworthy, and reliable”
“Love this bank just opened an account here it is a wonderful experience wonderful Staff would recommend this bank to everyone I know. Thanks for the wonderful service”
“Love this bank just opened an account here it is a wonderful experience wonderful Staff would recommend this bank to everyone I know. Thanks for the wonderful service”
“I've been coming to this location for a while now, the service is always great, Hilda and Delma are amazing they have always been very helpful, friendly, and professional. I've been to a few different locations and this one is definitely the best one.”
Open 24 hours
11355 South St, Cerritos
Banks
“Hi I'm very happy that people that work here are super friendly and they go out of their way and actually help you Miss Linda was such a beautiful person she help me and my mom with what we ask for she is the best and she called me to touch base on my credit card transfer thank you once again Linda for ur help”
“Everyone was super friendly and wearing masks! Manager, Tom, even asked how my day was going. Great customer service, no hassle! Will definitely be coming back to this location.”
“I saw a lot of poor reviews, but they were from years ago. I had a lovely experience. I made an appointment on line with Brittney. There was no wait on the teller line either. We sat down at her desk and she set everything up. I got 5.65% interest for an 11 month CD!! There was one annoying glitch. She wanted to see my social security card. I don't carry that around. So I had to go home and bring it all the way back to the bank. When I made the appointment online, it wasn't mentioned. Everything else went smoothly. Thank you Brittney for excellent customer service.”
“This is my local bank and I am glad to say they are helpful and pretty quick. I am always greeted with a smile. Teller's are knowledgeable and so far they have been able to answer all my questions and needs.”
Open 24 hours
10755 E South St, Cerritos
Banks
“I saw a lot of poor reviews, but they were from years ago. I had a lovely experience. I made an appointment on line with Brittney. There was no wait on the teller line either. We sat down at her desk and she set everything up. I got 5.65% interest for an 11 month CD!! There was one annoying glitch. She wanted to see my social security card. I don't carry that around. So I had to go home and bring it all the way back to the bank. When I made the appointment online, it wasn't mentioned. Everything else went smoothly. Thank you Brittney for excellent customer service.”
“Hi I'm very happy that people that work here are super friendly and they go out of their way and actually help you Miss Linda was such a beautiful person she help me and my mom with what we ask for she is the best and she called me to touch base on my credit card transfer thank you once again Linda for ur help”
Open 24 hours
239 Los Cerritos Center, Cerritos
Banks
“I saw a lot of poor reviews, but they were from years ago. I had a lovely experience. I made an appointment on line with Brittney. There was no wait on the teller line either. We sat down at her desk and she set everything up. I got 5.65% interest for an 11 month CD!! There was one annoying glitch. She wanted to see my social security card. I don't carry that around. So I had to go home and bring it all the way back to the bank. When I made the appointment online, it wasn't mentioned. Everything else went smoothly. Thank you Brittney for excellent customer service.”
“Quick service and always available for any questions, if you're considering opening an account with more benefits than you're current bank hit up Mayra Gonzalez. She's our go-to helped us open our account no stress and A1 service”
“Quick service and always available for any questions, if you're considering opening an account with more benefits than you're current bank hit up Mayra Gonzalez. She's our go-to helped us open our account no stress and A1 service”
“Quick service and always available for any questions, if you're considering opening an account with more benefits than you're current bank hit up Mayra Gonzalez. She's our go-to helped us open our account no stress and A1 service”
Open 24 hours
13355 South St, Cerritos
Banks
“Just opened a business account, this will be our third with Wells. Adolfo is the guy you want when opening an account. He is super knowledgeable and does not push needless products. We haven't always had as good luck with other business specialists here. We will call and schedule a meeting with Adolfo and he has never let us down. Wells Fargo he is your saving grace!!”
“I came for my CD account. It was JOSEPH CARIASO who assisted me.
I am not a numbers guy, so I was accompanied by my niece to assist me. It was not necessary, after all, because Joseph was so patient and explained stuff in a way I understood. He is very pleasant, friendly, and accommodating to my queries. We did not in the least feel that he was hurrying us up. And of course, he is very knowledgeable.
Next time I come, I will ask for him. Though I am sure everyone in WF is as good.”
“I am not sure why this place has gotten so many bad reviews and the least stars but I went in to accompany my family and I am not a member at all. However, every interaction we had with any associate was professional and kind. The only associate that greeted us with a smile was Theresa - she was also first associate that welcomed us! I observed Theresa walking all over the place making sure that everyone who walked in or waited was tended to. Theresa is a wonderful asset to have at this B of A branch! Thank you for welcoming us with a smile! I hope everyone smiles just like Theresa when they welcome customers!”
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“We had visited the SBI branch at Cerritos about 6 days ago.Puja, the VP & Manager & Menaka were efficient, helpful & very knowledgable. We would add that the entire staff is exceptional. The spirit of dedication of helping customers is remarkable. Would recommend this branch highly.Rani & Nathan.”