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9AM - 4PM
17500 Bloomfield Ave B, Cerritos
Banks
“I am very happy with the service. All staff members are very nice, friendly and helpful. Provide detailed information regarding service/ account requirements. Always taking care in timely manner. The team at the branch goes above and beyond to provide with the best service. Excellent customer service!!”
“I’ve had such a positive experience with Los Angeles Federal Credit Union. The staff is always professional, patient, and genuinely helpful whenever I have questions or need assistance. They make banking feel personal instead of stressful, which is hard to find these days.
A special thank you to manager Kelly for being so kind, attentive, and professional. She truly goes above and beyond to make members feel valued and taken care of. She made my car loan experience smooth, stress-free, and easy to understand from start to finish. Any questions I had were answered quickly, and I really appreciated how supportive and communicative she was throughout the process.
One thing I really appreciate is how efficient and welcoming everyone is — whether it’s handling transactions, answering concerns, or helping with bigger financial decisions. It’s nice to bank somewhere that truly values its members and takes the time to provide excellent service.
Highly recommend LAFCU to anyone looking for a trustworthy credit union with amazing customer service!”
“I have been with LBS Financial Credit Union for over 40 years and have never had any problems whatsoever. The employees are always very helpful and friendly.
I bank with the Cerritos branch. I must say that I am going to miss Jose. but am very happy for him and his promotion. Lupe is wonderful and always helpful.”
“I have been coming to Royal Business bank for all my small business needs and it has been a great experience. Everyone in the staff is super nice and always willing to help. Never had such a great experience anywhere else!”
9AM - 2PM
13223 South St, Cerritos
Banks
“Wanted to shout out Thuy. Opening a new business bank account and credit card. She clearly knew her way around the system and all the pitfalls, and was able to quickly, and with a smile get us setup with all. We had some pretty specific requests/needs and she handled them with grace. Thanks, Thuy, for a great experience!”
“Wow, I'm so surprised with all the negative reviews. I opened my accounts earlier this year and visited the bankers and tellers a couple of times each. Everytime I have received outstanding service and they all went above and beyond my expectations. I hate going to the bank and handling anything financial so I am happy my husband handles it all. But here I feel quite comfortable in taking care of it myself as the staff is always helpful and courteous.”
“I applied mortgage from East West Bank Cerritos branch. I was given a hundred percent attention of my application from beginning to end. Not only she worked very efficiently to help me expedite my application, she was also very knowledgeable and very helpful. Long story short, I got my loan on time and I am extremely happy with her professional services. I highly recommend East West Bank Cerritos branch for all your banking needs!”
“I have been with this bank for decades. It's changed names and hands over the years. But I like the people that work there. They seem to know what they're doing.”
“I truly wish everyone in our community could experience the service at this branch. I'm confident that anyone who walks through their doors will be greeted with genuine warmth and assisted with impressive professionalism — it's the kind of trustworthy, memorable experience that keeps you coming back.
Whenever a new product becomes available, the staff takes the time to explain everything so clearly and thoughtfully that I always feel empowered to make the best choice for my needs. A special thank you to teller Chelsea for her outstanding kindness, and to Ms. Han for her wonderful support as well — you are both truly appreciated!”
“This is a great bank to work with. They welcome you everytime and all the staff members are so nice and helpful. When we applied for our loan the response was very quick and taken care of. No line ever and I go daily.”
9AM - 2PM
18801 Gridley Rd, Cerritos
Banks
“First time at this branch, there are ATMs both inside and outside, a couple of tellers.
It wasn’t too busy when I got in, but after a while there were a line of 10 people, so I guess it could get busy at times.
I was working with the assistant VP, Felice, she was very courteous, professional, and very helpful. She really went out of her way to assist me and provide useful tips and advice.”
“I had an outstanding experience with POPA FEDERAL CREDIT UNION. I worked with Eros Reyes at the Cerritos office. From start to finish, Eros Reyes provided exceptional customer service and made the entire auto loan process simple, stress-free, and easy to understand. He helped me secure the lowest rate possible and also recommended additional products that truly benefited me without ever making me feel pressured.
Eros Reyes is extremely knowledgeable, professional, courteous, and detailed in everything he does. He communicates clearly, explains every step thoroughly, and is always willing to answer any questions you may have. His level of patience and professionalism truly stands out.
This has honestly been one of the best experiences I’ve ever had dealing with a credit union. If you are looking for an auto loan, I highly recommend contacting Eros Reyes at the Cerritos office. He goes above and beyond to help his clients and provides nothing but top-tier service. I truly appreciate everything he did for me and wanted to thank him with this review.”
“I visited this branch to ask for some questions about a CD, and I walked into the office. Then, Eugene Lam, whose office was right by the exit, immediately greeted me and invited me into his office. He answered all of my questions instantly.
He was very knowledgeable and explained the process of what to do next very well, which was extremely helpful. I am very grateful for his friendly and knowledgeable assistance. Thank you.”
“I’m giving 5 stars because of the employee who assisted me, not because of the overall experience. I visited the branch after receiving a letter asking me to submit documents at any financial center. The banker who helped me was professional, patient, and genuinely tried every possible option to assist.
Unfortunately, due to internal coordination between departments, the request couldn’t be completed during my visit. Each attempt to reach the appropriate department led to another transfer, and after more than an hour, I had to leave.”
“Perla is amazing. I am a new business client with major issues making deposits online, I was not told at the opening of limits in online deposits so I was very frustrated walked into a bank the old school way to make deposits. Ran into Perla at the teller station and thought it'd be just another deposit. Nope, she literally stopped to listen to my complaint and told me she would make a call in the morning to find out why I am limited in mobile banking. Today at 930a as she promised she called me back with a solution to help fix my problem. I absolutely am grateful b/c she is saving me a ton of headaches on business deposits. She is impressive as not just a teller but a US bank representative as her customer service is beyond expectation. She should teach others about what customer service is about. I vote she gets promoted asap as her potential is very high. I'd hire her myself if I could. Thank you Perla!”
“Shreya is one of the BEST REPRESENTATIVES! Shreya is clear in communicating; and, Shreya makes sure you are happy with her service by displaying great customer service skills.”
9AM - 1PM
11355 South St, Cerritos
Banks
“Hi I'm very happy that people that work here are super friendly and they go out of their way and actually help you Miss Linda was such a beautiful person she help me and my mom with what we ask for she is the best and she called me to touch base on my credit card transfer thank you once again Linda for ur help”
“I came for my CD account. It was JOSEPH CARIASO who assisted me.
I am not a numbers guy, so I was accompanied by my niece to assist me. It was not necessary, after all, because Joseph was so patient and explained stuff in a way I understood. He is very pleasant, friendly, and accommodating to my queries. We did not in the least feel that he was hurrying us up. And of course, he is very knowledgeable.
Next time I come, I will ask for him. Though I am sure everyone in WF is as good.”
“Want to thanks kyla for helping me with my debit card problem today..what impressed me more she was coming from her break, and before she put her stuff down from break she was helping me.im very impressed and appreciated thank you kyla”
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“I have been a SBI customer for many years.I have gotten ok support on & off in the past. Recently I met Miguel Rivera, Manager and Vice president of Certitos branch . Very pleasant person. He spent great deal of time speaking and helping me greatly. One of his employees Hamid Kashkari has been very helpful every time I need any information or help, with a big smile. Love how they have taken care of my needs. I greatly appreciate their timely responses and making customer feel special. Looking forward to continue business with them for a long time.
Thank you guys!”