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“They have the BEST sales. And they accept returns within their terms easily.Be certain to check batteries if ypu purchase an item that already has them installed. Some batteries had corroded, making operation less than. Optimal.”
“Visited the retail store this past weekend to make a shoe exchange for my 3month old baby, the young lady that help went above and beyond to make sure I was happy with my exchange and I even ended up purchasing more than needed. Will definitely have to go back.”
“On 3/10/25 I received great customer service from Alexia she went above and beyond to help me be able to purchase my items when I was having issues with my payment methods and she went above and beyond to get the purchase to go through”
“I’ve been in twice and Miles handled my purchase and did an excellent job getting me my military discount. He made sure my Adidas Terrex with Gortex shoes fit well before I left the store. What great customer service! Thank you Miles!”
“Was about to walk in and see ask the crocs they have. After about ten minute, someone greeted me to see if I had any question or needed help. Very friendly and willing to assist.”
“Thank you A.J. for providing your fashion knowledge. I was able to make the right choice based on your fashion knowledge. The environment is great; and, the merchandise is very quality.”
“One word. Francisco. My boyfriend and I came in for some classic shoes, not realizing the many options they have. The different soles they offer, everything. Francisco was so sweet and patient with me while I asked for different shoes. He educated me on the different sole types and made the process so fun. GO TO HIM.”
10AM - 8PM
500 Los Cerritos Center, Cerritos
Shoe Stores
“Aside from it being super busy due to the holiday shopping they have multiple registers open and the young lady checking if they have the requested shoe sizes was working pretty quick and friendly. Parking was crazy but it's the holiday season so can't complain.”
“Skechers are my favorite shoe! Great selection of shoes, but very limited for the size (7.5 men) I wear. Because of the large selection, I was able to find two pairs that were a style I like, and were the correct size! My wife usually cannot find shoes narrow enough to fit comfortably, but she also found two pairs that were her style, size and width!”
10AM - 6:30PM
11815 South St, Cerritos
Shoe Stores
“I bought two pairs one sandal and other one shoe .so when experience just one week after nothing I like it they are so comfy and only that one I being putting every single day .thanks so much giving so much comfort for my feets .”
“MJ was awesome! He went out of his way to find a specific hat in my size after having no luck. Was very kind and remembered my face. Very good customer service!!”
“Amazing staff an so patient, I was being that annoying customer hoping a last minute order would be done faster even though it was for next day. savannah was a freaking doll! I would say ask for her help! Thank you tons!”
“Giselle and Juan were fantastic. Great service on a busy Sunday even if their systems were down they still managed to get the transaction done in a friendly Manner. Kudos to their manager for training them so well.”
“The store has a great selection of men's shoe sizes. It's hard to find my shoe size typically, but at least one paid in my common size 12/13 with each of the shoes I was looking at. That's a W! Shout out to Ana for helping me find the shoe I was looking for! Ana took the time to help me find the shoe and locate where I could find it at another store for the size and color I was looking for. Thank you, Ana!”
“I came in not too long ago and was looking for a specific pair of shoes I saw online, but when I got to the store, I realized I couldn't remember the exact name or model, just that they were some kind of adidas. One of the employees named Joshua greeted me and asked if I needed help and asked about the adidas. He asked me a few questions to help figure out the exact style I was looking for and even showed me different styles to see if I was interested in other ones too and I actually found a different pair that fit well and looked great. He was very patient with me and was very knowledgeable. He took time with other customers and still made me feel like I had his full attention. Joshua asked me if I could leave a review about my experience and honestly I'm happy to do so. Great customer service like that deserves to be recognized. Would come back!”
10AM - 8PM
11113 183rd St, Cerritos
Shoe Stores
“I made on online return for some sunglasses that I bought. Maria was Sooooo kind & polite! She made the transaction & return very easy! I hD never been to this store, but I will definitely go back!!! Thank you Maria! ?”
“I had an issue with some shoes I'd ordered but the tracking never showed they were delivered to the store. So I went in... Andy was HUGE help. Very professional, apologetic (even though it wasn't his fault) and very helpful. He deserves recognition for how he assisted me. Thanks Andy”
“Sales are good only thing that bothers is they don't honor display model discounts, iam big on one shoe being either slightly PHADED or smudged from somebody's Cheeto fingers over the bottom of the Sneaker , all there Vans are stupid cheap at times as well .”
“AMAZING customer service ! thank you Moose and Noah for the great shopping experience. I came from the shoe palace next store from the JD store and they had terrible customer service so I left and came here. The gentleman greet every customer that walk in, they actually check to see if they have extra merchandise in the stockroom. These guys were helpful every step of the way. Even gave great fashion tips and recommendations. Very pleased with my experience at this location.”
“This is my happy wife, happy life location. We buy something from them every year. I'm looking now. The Green tote and Green shades will be joining out household soon. Merry Xmas”
“I went to Los Cerritos Center. Everyone was nice and professional. It looks like the previous notes I'm reading must be from another place. I had help from the employees, and did not have a problem with the merchandise. Don't complain if you don't have the funds to buy what you can't afford. I rather see my merchandise than purchase on-line and not know if I'm getting the real thing. I will continue to buy my shoes here!”
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“A huge thank you to Rae I really appreciate her effort to go above and beyond to help me find a shoe amazing customer service and a real friendly/ helpful individual thanks again”