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“This post office single-handedly revived my faith in USPS. Or, rather, my faith that trips to the post office can be pleasant. The two fellows that seem to be there most often are so effusively friendly and helpful! To the point where one of them, I believe his name is Jackie, got me something green to wear on Saint Patrick's Day so I wouldn't get pinched. We've since moved and I genuinely miss having those nice moments when I'd run errands. To those who can frequent this post office, please take some time to appreciate it!”
“I went in to deliver a package to Wisconsin and the man at the desk, Mickey, was so kind and helpful. He went above and beyond to explain what the best option would be for delivering my fragile package. I really felt like my delivery was in good hands and he was just a genuinely kind person which is rare to find in service these days. Thank you Mickey!”
“KAREN is just AMAZING! I went to this store for a fingerprint, how friendly, helpful and skilled she was. After I missed my appointment because of lack of knowledge and horrible customer service at the Moorpark store, I highly recommend you all don't waste your time, even if you need to drive a little more to Simi Valley for the “Fieldprint”fingerprint appointment, just do it.”
“Dolly goes above and beyond expectations for helping her customers out with questions about packages and mail ! 100% will recommended her to anyone . She is the best with providing such kind customer service :)”
“The Encino Post Office operates with a level of consistency and efficiency that’s increasingly rare. Under the management of Alfonso, the branch is well-organized and runs smoothly even during busy hours. Wait times are generally short, and the staff appear well-trained and focused on keeping things moving without unnecessary delays.
Alfonso maintains a visible presence and seems actively involved in daily operations, which likely contributes to the overall professionalism of the team. The counters are staffed appropriately, lines are managed efficiently, and any questions are handled clearly and without confusion.
It’s evident that this location benefits from strong leadership and attention to process. Compared to other branches I’ve visited, the Encino location stands out for being clean, orderly, and consistent. It’s a reliable place to take care of postal needs without hassle.”
“Such a convenient location, always in an easy in, and out to satisfy your post office needs. Always helpful attendants to take care of you. Tons of parking in the front, side, and back of this commercial center”
“The post office in Newhall is one of the best ? A very friendly atmosphere each time I go which is several times a week. Always clean and stocked. While waiting for my turn I always hear how they help other customers with patience & detailed information. This has been my go to post office for about 6 years and not once have I encountered any issues. A+++++”
“I stopped by this USPS office to drop of an Amazon return. I been to the plaza this USPS office is in so many times but never knew there was a USPS here. I found parking easily since this office is in a plaza with many parking spots. When I walked inside the post office, there was no one in line so I was able to walk up and hand my package since everything was paid for already. I got my receipt and left, it was a simple and easy process.”
8:30AM - 5:30PM
2551 Galena Ave, Simi Valley
Post Offices
“Keith was amazing.The post office was empty was my lucky day.......Oh don't tell everybody that. To my handicapped, mom and let her go to the front of the line.So nice, very refreshing feels like a small town, and I love it.I'm here for it”
“I was having a hard day, panicking about everything I had to get done and Brenda helped me. She just went that extra step to make it easier for me. I felt human and cared for. Which hardly ever (if ever) happens anymore. THANK YOU BRENDA!”
“Great experience overall! The staff was incredibly friendly and attentive, making us feel right at home. The rooms were clean and comfy, and the amenities were top-notch. Definitely would recommend for a nice getaway!”
“Only 4 stars because of the long wait ( 1hr outside, about 2 inside just waiting) but know that I did not have an appointment. Staff was extremely knowledgeable, helpful AND friendly! (Though tired, they're dealing with a lot).
1. Make sure your documents are COMPLETELY filled out BEFORE coming. If not I guess do it in line outside but bring a clipboard or something to write on. They do have a LIMITED supply of paper applications and they run out so that's why they recommend coming with your own.
2. Be prepared to wait. Bring water, headphones, a portable charger for your phone, a book, playing cards, whatever. You're gonna have to kill some time. There is AC inside and god bless them a fan (and it's hot) but there's an outside area with tables should you brave the heat (some of them have umbrellas so it's not too bad). One lady brought lunch with her. Queen.
3. Be prepared to STAND too. There aren't enough chairs. Wear comfortable shoes.
4. There are NO public bathrooms.
5. There are vending machines that are cash/coin only. Not sure if it's expensive but at least those are an option.
6. There was a fruit vendor near here and that fruit looked glorious in this heat so BRING CASH and support your local vendor.
All in all, my partners appointment only took him like 5 mins lol. Other people's seem to take way longer.”
“Judging off of my most recent visit last week, I had to go here to pick up my mail due to idiot criminals breaking into my community’s mail boxes. I rang the bell, and someone came right out. She returned quickly with my mail and explained a reasonable timeline to fixing the locks on the mailboxes and prevention. Plenty of parking, and not busy at all.”
11AM - 4PM
25842 1/2 Tournament Rd, Valencia
Post Offices
“I’ve only had awesome experiences here at my local post office! Love the post office workers here! They are fantastic postal employees here at Tournament, not like the Unprofessional, Rude and Lazy to help customers post office employees at the Valencia creekside office!”
“This is the USPS location I use most of the time because it’s the closest to my house. The staff are always super friendly and ready to explain anything I need help with. They have a small parking lot that can get busy at times you might have to wait a minute or two or circle back for a spot. Inside, there are only two or three service counters, but the staff work efficiently and keep the line moving, so wait times are rarely an issue. I’ve had to send packages internationally before, and any time I had questions about the forms or process, they helped me every step of the way with a smile on their faces. It’s a completely different experience compared to the Reseda location, where everyone always looks miserable. I 100% recommend this USPS location to anyone in the Winnetka area who needs to send mail.”
“Long live the United States Postal Service! I've always had good experiences at this Post Office. The employees are helpful and knowledgeable. I've always been able to find parking in the parking lot and the overall atmosphere is clean and orderly. Thank you postal workers!”
9AM - 12:30PM 1:30 - 5:30PM
16911 San Fernando Mission Blvd, Granada Hills
Post Offices
“I was experiencing difficulties locating a package I sent to my clients, and Ryan went above and beyond to help resolve the situation. Thankfully the package was found and my client was able to pick it up, but regardless, his customer service was excellent throughout the process. I am very appreciative of him and his team's efforts.”
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“Mailed a couple packages here for priority mail. They had the priority boxes and labels available. It wasn’t too busy when we went. Great customer service that was efficient.”