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“I've been a box holder at this location for several years now, and I continue to renew my box because of the excellent service. I enjoy the small-town atmosphere, and I always receive the friendliest service whenever I stop in to buy stamps or pick up packages.”
“I had an excellent experience with this business! They answered the phone, twice, with very friendly help and advice. When I went in today, my transaction couldn’t have been smoother. I highly recommend this establishment……… Good job Foothill Mailbox, Grass Valley, I will be back!”
“This UPS STORE is great. Wairimu helped me with my package on 8/20/25. She is friendly and personable and pretty. Thanks so much for your courtesy and time. Fabulous customer service agent.”
“I went in for a Livescan and Kathryn provided wonderful customer service in spite of being incredibly busy (and on her own) first thing on a Monday morning. Thank you for all you do and nice to meet you!”
“We were looking at a more cost effective printer for our business and needed help determining what our best options were. Adam was able to guide with his knowledge and we are very happy with our choice of printer.”
“It’s the Best customers in the world that come here, I would know?. Come get a Post Office Box here and make it a easy and safe way to get your packages and mail.”
“5 Stars for Drew who helped me pick out my first printer! He was very knowledgeable about all of the printers and gave me some pros and cons a of each one. I also like how he called me mam which I never hear from other stores. 4 stars for the wait in checkout. Waited about 10 minutes with which isn't horrible just there wasn't a lot of people in front of me and nobody coming to help with the lines.”
“so helpful and welcoming, they call my family and I by name and are always helpful and pleasent to be around. Post office trips are fun to look foward too here in foresthill!! Ty for awesome service and making it all that better!”
“Very poor customer service when contacting by phone; rep could barely speak English. Cannot call or be transferred to the local office directly only a customer service center located who-knows-where, so impossible to resolve the delivery issue. Massively annoying! Yet, when I went to the store in person, everything the customer service rep told me over the phone was incorrect and my issue was resolved very satisfactorily.”
“Visited this post office today to pick up some packages and acquire keys to my mailbox. Was in and out in 15 minutes. The representative was incredibly helpful in acquiring my keys, helping me to update my address and even helped to bring out my heavy package.”
“I'm new to Colfax, and needed to let the post office know that I had arrived. Sara was very helpful, knowledgeable and efficient! Thank you Sara for your help!”
“5 stars for this visit ONLY. An employee named Brian helped me today and he was kind, helpful, and fast. I haven’t been treated this well here in so long I don’t remember because I will do anything to avoid visiting this PO. I am normally met with impatience, eye rolling, and condescension. Why not have this guy do the training!? Thank you for being a positive addition to my day.”
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“If every U.S. Post Office operated like the Chicago Park, CA Location… the perception of the USPS would be all good! Jenny goes above and beyond in every aspect of service. She is warm, genuine and efficient… the other 2 employees I’ve met, are just as incredible, however I’m not aware of their names.
This location is an absolute gem in our cozy rural community.”