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“They have always been friendly and treated me well. No charge or fee for printed monthly statements, unlike the creeps across the street. I had direct deposit from my employer for years and never had a hitch. However, I never needed a loan from them and I never use ATMs--theirs or anybody else's. Again, I much appreciate fee free banking, but my needs are simple.”
“My wife and I love that this bank gives back 1% to ocean conservation. Everyone is very helpful and friendly when we go in. App is ready to use and allows for mobile deposits. Highly recommend.”
“My wife and I are the owner of Hobbs pest solutions and we absolutely love Golden Valley. I just left the Orville branch and was in a hurry and instead of making me wait 10 minutes they open the door to let me complete my transaction. Absolutely love this place!!”
“Estabon, the branch manager was very courteous and positive! He helped me with exactly what I needed without skipping a beat! Highly recommend to visit this location. -Marcello”
10AM - 6PM
211 W East Ave, Chico
Banks
“I'VE NEVER had such GREAT service, with good character and wonderful respect in ANY BANK in my life as that which I find to be 'the norm' at EVERY Tricounties branch I've used, for the past four years {I believe it's been that long?} I would be happy to recommend this banking institution to EVERYONE! Thanks to ALL staff members, for your help andfriendliness! Marjorie Totten.UPDATE! MAY 27t,h 2021:WELL! HERE and NOW, I'm CANCELLIMG this review as being "NO LONGER my opinion"! I've CHANGED my opinion, due to the recent incidents which I've had happen, at Tri Counties banks; both at The Pillsbury Branch and the one inside Raleys, on East Ave. Chico, Ca.!I've reported my 'problems' with my 'ncome institution {Soc. Sec.} and have been informed I DO NOT NEED a bank account to receive my Soc. Sec. benefits, and with their approval {after hearing me recent incidents @ Tricounties} am going to CLOSE my account with Tricounties on June 2nd, 2021! I DO NOT have to be a "recipient" to verbal abuse, by ANYONE, including a BANK MANAGER! So, just DIS-REGARD the beginning 'review' here, and consider this 'UP-DATE' my HONEST feelings regarding the Tricounties banks I've mentioned! Thank YOU! Marjorie Totten; Chico, Ca.”
“Old school banking where they know who you are and come up with solutions based upon your particular situation. If you need a local bank they merit serious consideration.”
“I originally had an appointment for 12 PM this past Saturday, and the gentleman helped me out when I got there at 11.
Long story short, I am well please with the assistance I received opening my account.
I am PROUD to be a member at Golden 1 Credit Union!
Let's see where the future takes us!”
9AM - 5PM
2201 Pillsbury Rd UNIT 192, Chico
Banks
“I've used this credit union for many years and it is a one of a kind financial institution. All the staff members are professional, courteous and extremely helpful in managing my finances. It is always a pleasure doing business there.”
“I have been with Banner Bank since they opened the branch in Chico, CA. Every person in the branch has been friendly and the service has always been exceptional.”
9AM - 5PM
780 Mangrove Ave, Chico
Banks
“We are new to town, and at the suggestion of our realtor contacted Tri Counties as a local bank. We are so glad we did!! The new accts banker, Dylan Behnke, was extremely helpful and kind. He walked us through the process of opening up accts for savings and checking. We appreciated the kind manner and time he spent with us to achieve our goal of opening up accts. at a local bank. We were so used to the rush-rush mentality of the Silicon Valley where most banks don't have time to say hello let alone walk you through opening up accts to do banking. It was such a good experience, that we'll likely be customers for good.”
“A truly wonderful branch! Everybody there is kind, polite, and incredibly helpful. I started my first bank account here and they made sure it was a smooth, quick, and simple process. Thanks for making handling money less of a chore and more of a delight ? Five stars all the way ⭐️⭐️⭐️⭐️⭐️”
“Very helpful most of the time, considering how employees are nowadays this place is above average with their people skills. They try there best to get you in and out as fast as possible. Lots of parking and safe ATM’s to withdraw your money.”
9AM - 5PM
200 Broadway St, Chico
Banks
“All staff members were so nice and they went above and beyond to help me, especially Cassius. We had a great conversation and he explained everything really well which gave me a lot of reassurance as someone who is just starting with Chase Bank.”
“Lovely professional teller handled three transactions a wire transfer for a new- in-townWith aplomb. She was very pleasant about requiring my MB I’d as well as drivers license and I am very pleased.”
9AM - 5PM
260 E 2nd St, Chico
Banks
“Phillip Scholtes went above and beyond providing excellent customer service in helping us set up a new CD, update our savings & bank account, and update our information. Highly recommend him.”
“Great staff and a great place to be. Most banks don't really have that down home care for you type of vibe that Mechanics does. It's obvious the staff cares about their clients and enjoy what they do for the community at large.”
9AM - 5PM
954 East Ave, Chico
Banks
“I’ve always have had the friendliest customer service here. Very professional bank tellers. Small parking lot so at peak times it might be hard to find a spot. One time I found a wallet someone dropped in the parking lot, it had a fair amount of money inside. I took it inside to turn it in and the tellers recognized the elderly lady from her ID. The bank called me later that day and told me that they got it back to her. Felt good.”
9AM - 5PM
850 East Ave, Chico
Banks
“Chase Bank;
We are very pleased. We would like to extend a big thank you to Mr. Mikael Ago, who has been a great help with our work. He is a smiling, wonderful staff member. We are truly very happy to have met you.
Thanks a lot.”
“Always helpful more than any other bank I've used in 52 yrs of banking needs...Have used for 14 years and never an issue with my accounts at any time...Thank you...”
“I have had an account here, shortly after moving to Chico in early 2000's. All that time, excellent service, no problems at all. Very happy and would recommend.”
9AM - 5PM
2385 Esplanade, Chico
Banks
“Definitely feel the genuine care here today! Rockstar manager Sally and employee Eric truly helped me thru a tough situation with my account that otherwise was not going to be able to be resolved in the time I needed it to be. I was really worried that I was powerless in this mishap, but Sally showed me that the people here at US Bank do actually care and for that I am extremely grateful. Thanks again you guys! Have a Happy Halloween! :]”
9AM - 5:30PM
352 E 1st St, Chico
Banks
“I have been a member here for about 40 years. The tellers are always friendly and helpful. Jennifer has taken great care of us too. The car loans are very competitive and I've found the online banking to be reliable. I hope they never leave their downtown location. It's super convenient, the parking is free and close to the door and its easy to get in and out of. Top notch!”
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“I have had such a wonderful experience with Ian and all of the employees of Plumas National Bank. I am always greeted with smiles and above and beyond helpful staff. Kind, courteous, and always the most helpful.
Can't reccomend them enough!”