CVS is a pharmacy and retail store that offers a range of services, including coronavirus testing for eligible individuals in select states. Tests are available for those age 10 and older, with minors under 16 needing adult supervision. Both lab testing and rapid testing are offered at some locations, though high demand may lead to delays. Customers appreciate the store's recent improvements, noting it is now clean, well-organized, and efficiently run. Staff members, especially pharmacy technicians, are praised for their helpfulness, caring attitude, and willingness to go out of their way to assist customers. One employee, in particular, received high praise for preventing a scam and providing excellent service, with many customers feeling that staff like Javier deserve promotions. Despite some frustrations with understaffing, especially in the pharmacy, customers generally find CVS to be a positive experience. Employees are often friendly, knowledgeable, and eager to help, making shopping and pharmacy visits more pleasant. Overall, CVS on Forest Avenue in Chico is recognized for its good customer service, cleanliness, and efforts to care for its customers.
Self checkout is an easy experience because they do it for you I went through the regular checkout and the cashier let me know my vitamins were buy one get one free which wasn't clear at the display on the shelf. It pays to not to use self checkout. Thank you
December 2025
Pharmacy is well run. This location is a bit smaller than the Esplanade location so the selection is a bit less. Clean store friendly employees and a convenient location location.
November 2025
They have a hard job. With people online, at drive thru( some) and the phones. This isn't an easy job, I believe they do it well.
