Bicycle Shops in Chino, CA

“Yesterday afternoon, unfortunately my wife was coming home from work and she ended up getting a flat tire on one of her cruiser bikes. These two gentlemen help her fix her bike. Thank you for the professional quality service ??”

“We experienced detrimental customer service here once. But, Raul, James & Isaac, went above and beyond to recover our business. I trust them with my kid’s safety, servicing our family bicycles.”

“If you’re scrolling through reviews, you’ll probably see a mix of opinions, which honestly surprises me! I’ve had nothing but amazing experiences with this company—not just once, but twice. From start to finish, their customer service exceeded my expectations.

A few months ago, I purchased a Kasen Kabbit e-bike off Facebook Marketplace, but unfortunately, someone cut through two of my locks and stole it. Even though I wasn’t the original purchaser, Kasen’s customer service team still went above and beyond, helping me gather all the necessary information for my police report and insurance claim. The fact that they were willing to assist me despite not buying directly from them speaks volumes about their dedication to their customers. That level of support is rare, and it truly sets them apart!

When it came time to buy a new e-bike, Dylan, the sales manager, was incredibly helpful and enthusiastic, making the entire buying process fun and stress-free. He really took the time to understand my preferences and helped me pick the perfect e-bike for my style and needs.

Now, four days in with my new bike, I’m completely hooked. The ride is smooth, the quality is top-notch, and I couldn’t be happier. I’m a big fan of what this company is doing and wish them nothing but continued success!”