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“Highly recommend. Dale was very helpful and generous with his time. I got the sense he has this shop purely for fun and selffulfillment, as he certainly didn't care about trying to charge some crazy amount for everything like we've experienced at other bike shops.He troubleshooted and fixed an issue with our bike for free.He definitely has a personality, and it shows, and that's part of the appeal.”
“Customer Service and knowledge is awesome. Every individual at the rancho cucamonga store is always helpful and courteous. Because of the staff there, my husband and I will continue to shop at the rancho cucamonga store and will refer all of our fellow riders to take their bikes in purchase bikes at this store.”
“Thrilled with my purchase experience at Pedego Electric Bike in Upland, CA. The staff's extensive knowledge made choosing the right electric bike a breeze. Their exceptional service and expertise truly elevated the entire process, ensuring I left with a bike that perfectly matched my needs.”
“We are big fans of Roy's in my family. Super helpful and friendly, even going well out of their way when I had a dangerous situation with a damaged bike part. We've been going there for years and will continue to do so. Very satisfied.”
“Truly can't recommend the crew at Incycle Chino enough. It can be nerve-wrecking entering an expert's corner, but these guys (Raul & Jake) made a novice cyclist feel welcome and right at home. Jake brought life back into a steel Bianchi I'd acquired. Passionate, patient, very informative, with rigorous attention to detail. A level a service you don't see much these days. Each time I've pedaled out, I truly have to give thanks to Incycle Chino. Happy to have found my new shop.”
“The staff at Competitive Edge are not only friendly but also incredibly knowledgeable.I highly recommend Competitive Edge Cyclery for anyone seeking top-notch service, speedy turnaround, and competitive pricing.”
“Vic is great. Honest guy, Great work and fair prices. Doesn't try to upsell you on things you don't need. Good honest business owner. Have taken multiple bikes there for a tuneup!”
“We went in to look at e-bikes and left with 2 bikes and a bike rack. Loyd and his employees/family had honest answers to all our questions . Definitely returning and telling all about them. Thank you.”
“This is the best e-bikes around, best customer service, very friendly staff to answer any questions. The owners are great business owners. This company has a great selection of e-bikes in a wide variety of colors and they helped me choose the best e-bike for my needs, love it, glad to have such great customer service.”
“Camping at G Bonelli and decided to ride our bikes to Ace. When we finished shopping I noticed a large staple in my hub tire. With a flat tire I googled bike shop near me. We pumped up the tire and rode the two minutes to E Bike. We were greeted warmly and immediately took us in and solved all my problems. They had a tube for me then installed the tube at a reasonable price. Very nice and knowledgeable staff.”
“I wanted to share my amazing experience with Incycle in San Dimas! I want to give Victor and Ronnie a shout out and say thank you for all your help and product knowledge. Actually everyone in that store was helpful, and friendly. I purchased a Specialized Tarmac S17 from this shop. I couldn't be happier with my bike and my sales experience. This is an outstanding run store and I can't say enough good things about the staff. This is my go to bike shop! A+ !”
“It's been a long time since I've felt like I've been into a local store and received excellent customer service. It seems like it's gone by the wayside, especially in the bike industry. COVID brought us into a whole new world when it came to buying a bike, especially a high end bike. Typically no one has any sort of inventory to think of especially in my size. But that's where I was completely taken by surprise by Aaron at Incycle. First off he helped me find a bike in my size, and it was the color I actually wanted on top of that. He said he could get it transferred to the store so I could actually touch it and see if I liked it. There was no pressure or commitment to buy it. He said, "if you don't like it, don't buy it!" I really felt like he just wanted to see me happy and with the bike that I wanted. Throughout the buying process he kept in touch with me, but it wasn't in an overbearing way, just making sure I felt I was being taken care of. When it came to actually purchasing the bike it was the best buying experience I've ever had. Like many industries right now, it's a buyers market. I would buy a bike from him again in a heartbeat. He's not just a guy selling bikes, he's become a friend.”
“I'm new to cycling and stopped by the store to get some info on road bikes. Brian was very nice and patient and provided a lot of useful info. He also was kind enough to put pedals on a bike they had in store, even though he knew I wasn't gonna buy right away. I appreciate the great service and recommend going here to find the right bike for you.”
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“I found Jax because it was close to home and convenient, but I'm going to continue going because Amal is amazing. She is so helpful and knowledgeable. I knew nothing about my bike, had no idea what it needed, and was super afraid of being judged going into a bike store. She was supportive and encouraging in my bike journey and it has made me feel so much better. I got the flat pack and bringing my bike here for a flat repair has been so so easy. I even didn't know how to use my bike pump, brought it in, and Amal showed me how to use it without judgement for how silly my question was. Love it here!”