Incycle Bicycles is a premier cycling destination across the United States, with locations in Chino, Pasadena, Rancho Cucamonga, San Dimas, and Santa Clarita, California, as well as an online store with flexible shipping options. As a Specialized Bicycle Components retailer, they offer a premium selection of innovative, high-performing bikes and equipment, along with a diverse range of leading cycling brands for road, mountain, commuter, recreational, and kids bikes. Incycle's commitment to exceptional customer service is evident in their knowledgeable and attentive staff, who guide customers through the selection process and ensure they find the right bike. Customers praise the welcoming atmosphere, with one reviewer describing the experience as "like buying a brand new car." The stores are bustling with activity, reflecting the high demand for Incycle's premium services, which include Retul Bike Fit, bike rentals, custom bike builds, and top-notch bike service and repair. Even for customers who did not purchase their bikes from Incycle, the company has demonstrated its dedication to customer satisfaction by honoring warranties and providing expert repairs. One reviewer appreciated the mechanic's diligence in diagnosing and resolving a complex issue with their bike, highlighting Incycle's commitment to going the extra mile to ensure customer satisfaction.
Great shop. Did great work on sons bike and had lots of selection
October 2024
We experienced detrimental customer service here once. But, Raul, James & Isaac, went above and beyond to recover our business. I trust them with my kid’s safety, servicing our family bicycles.
October 2024
Awesome experience. Incycle really took care of me. Very knowledgeable and let me test ride several different models before I purchased.
