Big O Tires in Chino provides honest, worry-free tire and auto service, with customers strongly recommending the shop. The team is known for legendary friendly service, with staff described as extremely personable, professional, and helpful. They are very knowledgeable and handle every interaction with care and empathy. Customers appreciate the straight talk about services like tires, brakes, and maintenance, noting the workers are very transparent on what needs to be fixed and the cost, so people never feel taken advantage of. The service is both expeditious and accommodating, with the team working very fast. They can accommodate customers on a moment's notice, even late in the day or right before closing. The experience is consistently seamless and pleasant. The shop offers early, late, and weekend appointments, along with free alignment checks. They carry major tire brands and provide a wide range of auto services, ensuring customers don't get slowed down by a check engine light or a flat tire. The overall environment makes customers feel safe and respected, with the entire team oriented toward helping and keeping people safe on the road.
Amazing customer service! Oil change and replaced all 4 tires in maybe an hour. Totally appreciate Victor and the crew.
June 2026
This location goes above and beyond! Victor and Elijah were so helpful and awesome!
May 2026
Came in for 50k miles service for 2021 Tahoe. Victor and Elijah provided great customer service from beginning to end On time service, transparent pricing, and reliable work! Will have next service here again!
