In fact, I can give it a 3. I went there after seeing the overall rating of 4 and other reviews and the Mandarin service. I walked in and came out in two minutes. Consulting a Taiwanese lady in Mandarin is like sending a message. Her Mandarin is nothing to praise, her tone is cold, and her face is as frosty as ice.
February 2022
It's always nice to talk to friendly people when you have to conduct business. The chase here off of Grand Ave in Chino had really nice representatives, smile and a quick chat can go along way. :)
July 2021
I had an issue at the ATM where it miscounted the money i placed in it. Karin quickly assisted me in helping me retrieve the lost amount. I can't thank you enough for being so courteous. Blessings