CVS is a pharmacy and retail store that offers a mixed experience for customers. The service is described as mediocre, with the pharmacy and inventory also being average. However, the store itself is noted as being clean and nice. Some customers have had positive experiences, with one employee named Christina receiving praise for her patience and great customer service when helping with passport photos. The pharmacy staff is also described as knowledgeable and nice. On the other hand, one customer had a frustrating experience waiting for an hour to purchase eye drops due to limited staffing. Overall, CVS seems to provide a decent but inconsistent level of service, with some employees going above and beyond while others struggle to meet customer needs, especially during busier times.
Good luck in trying to find a place to park your car, as the parking lot here is always so ridiculously packed !
February 2026
CVS is my go to store for beauty products! The staff in Chino CVS are friendly and helpful! The store is always clean and organized!
January 2026
For the drive thru, it takes about 5.5 minutes for each car. So if there's 6 cars ahead of you, you're easily going to wait 30 minutes or more. Not cool!!!
