The UPS Store in Chino is locally owned and operated, offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. The staff is consistently described as wonderful, helpful, accommodating, friendly, attentive, kind, polite, professional, and extremely patient. They are commended for handling last-minute visits, explaining things carefully, and remaining cool under pressure when dealing with difficult customers. The location sees a steady flow of people and is very popular because it is local. Some feedback suggests the owner could consider helping out more on weekends. Overall, it is considered a great location where the employees provide excellent service.
Glory was wonderful, helpful and accommodating. An earlier appointment ran late and I made it to the store 3 my minutes before closing. Yes, I was THAT customer today! She was friendly and helpful despite the last minute visit. Thank you for employing such a wonderful employee!
May 2025
Always great and friendly service here whether I am just dropping off Amazon return or buying a service or product
March 2025
always provide exceptional service and always are courteous all the employees here.keeps me coming back.