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“Great UPS location. Employees are helpful and efficient. Hardly ever a wait. In a shopping center with a huge parking lot. I once witnessed a customer say rude things to an employee and the employee just let the customer run their mouth while the employee continued to do their job and helped other guests (so professional, seriously impressive) and then responded with "you too" and I still think about it to this day and it makes me laugh.”
10AM - 5PM
3580 W Temple Ave F, Pomona
Mailbox Centers
“Sonny has always been friendly every time I go in to ship something. He always lets us know if there may be any possible reason for delays such as holidays in the country we're shipping to etc. he'll follow up and let you know when your packages have been delivered. Definitely suggest coming here for your shipping needs!”
“Shipped internationally to mexico Sonny was amazing! Assisted me from the boxing to the address to making sure my package was on it's correct route ! At some point my box reached its destination and was on hold due to holidays and he was able to look into it and kept me updated until my package was delivered to my loved ones! Price was super reasonable i sent quite a few things fit it in a box and was way cheaper than other places ! Thank You Sonny,”
“I've had my office with Pine Executive office for over two years. The inside building is well decorated and clean. It also has plenty parking spaces. The staff is attentive and friendly always willing to help. Jazmine has been extremely helpful and she is the best on-site manager I have ever dealt with. Highly recommended.”
“Always excellent service. Very reliable and professional. I send items regularly using both fed ex and postal service at this office. Saves me a lot of time at government post office line ups. Been going here for couple of years and never any issues. The owner is responsible and very helpful - always finds best option for shipping needs. Highly recommend this business.”
“Solid business hub with great working people. They are helpful and knowledgeable about the many concerns that enter the business. I'm glad they are in my town.”
“My parents had passed away and I was sending home 1 very large fragile item. The staff were incredible, packaging very carefully this item and along with a homemade quilt and paintings. I received this back home in Oregon everything neat and clean. Their care was so evident and touching, what a wonderful package to have at my doorstep a few days later. I am grateful and touched. Cathy Barber”
10AM - 5PM
3580 W Temple Ave Suite F, Pomona
Mailbox Centers
“Recently sent document for international thru FedEx. Sonny is a nice guy and offer perfect service on that. Save a lot compare with my FedEx account. Would back again for documents shipping.?”
“ALWAYS am greeted when I walk in with a hello and a smile. The employees are all very friendly and helpful! Thank you for making your business a positive and friendly environment!”
8:30AM - 6:30PM
2420 River Rd Ste 230, Norco
Mailbox Centers
“This store has excellent customer service and the associates were extremely helpful. We were able to ship out multiple things within the same day without any issues. They also offered to help pack up a heavier item for us. Definitely would recommend this UPS store for future shipping needs and other services.”
“I needed to send jeans back via Fed Ex (side note: it's probably best not to buy jeans online, unless you know your size in a certain brand) and was happy for this little inconvenience because it meant discovering this convenient spot. Also on my "to-do" list for the day was buying stamps and a lottery ticket. Actually, on my way to Our Postal Express, someone on the radio was talking about the huge jackpot but I thought "That means another stop, but maybe I'll get a ticket." Anyway, upon entering, I was pleasantly surprised that they sell lottery tix AND scratchers, which is cool cause I like to give scratchers as gifts. So I returned those awful jeans, bought a few lottery tickets (fingers crossed), and some stamps, all in one place. What a time saver. And the person working there was so nice to talk to. She was so cool, which made my errand seem way less like an errand. Really glad I found this place.”
“I could honestly say this, UPS store is the best store around in Chino Hills. I have absolutely used the other UPS stores in the area. They are not friendly and they do not get the packages out the same day when you drop them off at a decent hour.Also, the store in the Albertsons location is clean and maintained compared to the other local UPS stores.”
“Facility was clean, service was quick and friendly - had to go in for a live scan and I was in and out in a few minutes! Blas assisted me, he was quick and nice!”
8:30AM - 7PM
8780 19th St, Alta Loma
Mailbox Centers
“Justin was the friendliest! And we certainly don’t encounter that very often this time of year from employees dealing with the public. Justin was great and very helpful.”
8:30AM - 6:30PM
2063 Rancho Valley Dr Ste 320, Pomona
Mailbox Centers
“Mel & Rosa are super helpful and they have awesome customer service. It definitely is not a drag to visit this store. I sadly went to another store in the past and I definitely regretted it!! I highly recommend you stop by and get the awesome customer service I enjoy when I come!!”
“Great customer service & the fingerprint isn't too expensive either. The blonde lady behind the counter was fast and courteous. Her cheerful attitude makes u wana come back”
“Everything about the store is top-notch. From the services provided to the customer service, you can’t beat it. Their service is outstanding and starts at the top, Jim goes above and beyond to help the customers. We can’t say enough about this store, been to others in the area and nothing beats this UPS store.”
“Store is always clean and inviting. Staff is extremely helpful. UPS offers all the services I need such as mail-boxing, fingerprinting, passport help, and notoriety.I tend to always get attitude with the front office staff at USPS (post office) so I stopped doing business with them.”
“I have used this company for printing and faxing only! My review will be based on that.I have used this company to print shipping labels which I email to them and they will print when I get to their location, pay and be on my way.Same thing with faxing documents, I have fax documents from here and have not had any problems with the staff.Like at any other place if the ladies are busy helping a client, you wait until is your turn. Yes, sometimes they do take their sweet time, maybe because they are getting paud hourly and are in no rush.I'm not sure if they also send money to other countries but usually Friday and Saturday is crazy busy.”
“Will be a returning customer! Loved the service I received!I was having a rough time across the street at the USPS and ended up checking out the PostalAnnex in hopes of receiving better customer service. The lady behind the counter was incredibly helpful and kind. They are a little more expensive than the USPS but it’s worth the care and service they provide.”
“Returning Amazon items is so easy! This store is on my way home from work so it's convenient. There's not often a line and service has always been quick.”
“Came to return several items and Stephanie was amazing. Stephanie was patient and the return process was smooth with all of her help. Best customer service ever!!!!”
“I want to start by saying that my experience at this location has always been great! Always quick and staff is usually friendly.I went in a week before Christmas to print nice labels for all of my gifts. I spent almost $20 on some Avery labels. There were 12 sheets and I was going to use 10 of them to make mine and my brothers kids labels for Christmas gifts for work and their classes. I had to email the files to their store email. I did so and called to confirm they got it and came in. I was helped by Arthur. It wasn't my first time being helped by him, but I usually just have Amazon returns. He is usually a more straight faced person when I come in but I don't really mind as my transaction is always quick. This time, I came in to make these labels and my experience was very different. I told him that I always do a test on a piece of paper and write an X on it and sent through printer to ensure we know how to enter the label papers in the feed and print on the right side. He assured me that if he used the side tray, it bypasses any other print job and he's done it before. He sent the fist one through and it prints on the wrong side. That's a waste of a sheet . All he said was " well that's a first." He never apologized and just tried to hand it back to me. I was like oh ok I guess you can trash it. Now we know how we need to enter it so a few others were printed. Then he printed one of the files twice. That was a waste of another page of labels and I had none left to make if I needed more. Printing all the files took about 45 min. When I went to pay I asked him if he could give me a discount for his errors and waste of my product/time. He said "Unfortunately not." I mean, it was only about $8 but it was the principle. I tried to tell myself it's Christmas time and maybe he was just having a bad day because I am sure it's super busy this time of year for them. By the next day, I was still upset at how he handled the situation and how he his demeanor wasn't empathic so I decided to write the store.I am glad to say that the owner Hanswahini Kumar called me right away, but I was at work. They emailed me, apologized for my experience, and refunded me for my print job. I appreciate the owner making wrongs right. I will keep this as my home store. Thanks, Hanswahini.”
“This place is great. I've been a customer for 7 years. I have all my business mail delivered here and have never had an issue. Every time I go in for a personal matter or to make an Amazon return, the staff is friendly and no packages have ever been lost. The owner is a good person and on top of his staff. I was shocked to see some of these other reviews here, but I think sometimes people conflate a problem that might be more specifically related to UPS in general with just this specific store, which is sad to see. From my perspective you can confidently do business with this location and have a great experience.”
“Very friendly staff and usually more than one at the counter to take on customers so I've never really had to wait long. They take packages from USPS, UPS, and Fedex so when I have multiple carriers to drop-off they make a good one-stop shop.”
9:30AM - 6PM
8661 Base Line Rd, Rancho Cucamonga
Mailbox Centers
“Color copy for only $0.25 very simple and easy no crowds and staff very helpful they even have passport photos for $10 and you get it on the spot no waiting best fastest passport photo available!”
8:30AM - 6:30PM
2910 S Archibald Ave A, Ontario
Mailbox Centers
“I’ve patronized this business ever since it opened. They are efficient, convenient and family like. The young new owner is starting out in business and I feel shame for those who disparage such small enterprises…perhaps psycho-therapy would help the discontented.”
“This is a great place to rent a UHaul truck! The owner did an outstanding job of taking my reservation and having my rental available right on time. I will definitely be using their services again when needed. I had called several other local UHaul rentals and none of them were available and/or had the right size truck for me. Plus, this business does a great job of supplying your shipping and printing needs. Friendly atmosphere too! Highly recommend!”
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“Robert was great to work with. Robert is a hard worker and has a can do attitude, but he probably does need at least one other person working with him there on a Saturday. I give it 4 stars because it the store is undermanned.”