The UPS Store in Chino is locally owned and operated, offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. The staff is consistently described as wonderful, helpful, accommodating, friendly, attentive, kind, polite, professional, and extremely patient. They are commended for handling last-minute visits, explaining things carefully, and remaining cool under pressure when dealing with difficult customers. The location sees a steady flow of people and is very popular because it is local. Some feedback suggests the owner could consider helping out more on weekends. Overall, it is considered a great location where the employees provide excellent service.
This was mostly an agricultural, but now a commuter community. Opening at 6:30-7am would help a lot. People are driving to LA, Orange, Moreno Valley. Not sure who you’re catering to opening at 8:30am, but they don’t look happy in that line.
May 2026
Friendly staff and easy transaction. When no one is there, its quick an easy. When there are a lot of customers, you'll have to wait a while. But drop amazon drop off are simple and UPS drop off are too.
April 2026
First and foremost, the service is always amazing! Everyone is great, kind & professional, but my favorite is a young woman named Glory, who always greets me with a smile and is very sweet even when the store is packed with customers! Service top notch and store always clean.
