The UPS Store in Chino is locally owned and operated, offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. The staff is consistently described as wonderful, helpful, accommodating, friendly, attentive, kind, polite, professional, and extremely patient. They are commended for handling last-minute visits, explaining things carefully, and remaining cool under pressure when dealing with difficult customers. The location sees a steady flow of people and is very popular because it is local. Some feedback suggests the owner could consider helping out more on weekends. Overall, it is considered a great location where the employees provide excellent service.
Elijah (Elysia, Eli) is my man! Been going to this location for the past two years and he always helps me out. Super helpful, knowledgeable, nice to customers! This is what customer service should be, kudos to the person who hired him. Always has a great attitude. You guys have a solid asset to your store. Thanks Elijah!
May 2026
This was mostly an agricultural, but now a commuter community. Opening at 6:30-7am would help a lot. People are driving to LA, Orange, Moreno Valley. Not sure who you’re catering to opening at 8:30am, but they don’t look happy in that line.
May 2026
Friendly staff and easy transaction. When no one is there, its quick an easy. When there are a lot of customers, you'll have to wait a while. But drop amazon drop off are simple and UPS drop off are too.
