Walgreens is a convenient one-stop-shop for all your health, beauty, and photo needs. With pharmacy hours from 12am to 1:30am and 2am to 11:59pm, you can refill prescriptions and access healthcare services around the clock. The drive-thru service is generally good, but can sometimes take a long time, with customers reporting waits of up to 15-30 minutes. The store also offers passport photo services, though staffing limitations may result in delays. One customer had a positive experience, with the employee taking the time to explain the situation and assist them. Walgreens has self-service photo kiosks where customers can print photos from their phones. While the prints come out quickly, the layout of the kiosks can be a bit inconvenient, with the photos landing on the floor. Customers suggest that Walgreens consider adding a catch tray to improve the experience. Despite the occasional challenges, the staff at Walgreens are doing their best to provide excellent service, and customers are encouraged to be patient and understanding during these busy times. One customer had an exceptional experience with Alicia, who helped troubleshoot an issue with a photo order and provided outstanding customer service.
Pros: The hours are convenient, especially for the Pharmacy. Cons: Everything else. Medication is always out of stock, they are constantly jerking me around about when my medication is ready, they never answering phone calls, and they call you to ask you to refill prescriptions that you no longer need.
May 2024
Bad customer service from the cashier on Tuesday, May 7, 2024 in the afternoon. There are special things with coupons, but since my app didn't appear on the store's computer, I had to pay the regular price. She didn't want to help me at all.
January 2024
I like going to this store their associates are very helpful. The store manager is always on top of everything helping customers.
