Metro by T-Mobile provides excellent customer service with staff described as professional, attentive, super friendly, patient, helpful, and knowledgeable. Customers report very pleasant experiences, both in person and by phone, feeling welcome and appreciated. The team is efficient and quick, expertly helping with cell phone needs such as fixing connection errors and selecting the best phone for individual requirements. This service stands in positive contrast to other providers noted as unprofessional. Customers express great satisfaction, stating they will definitely return for any cell phone needs and are glad they made the switch for reliable service.
Usman in Broadway the cashier helped me a lot! Great place to get help for phone services 👍
April 2025
Arkam is very professional young guy with cell phones, and very attentive and super friendly. I think I had the best customer service experience I've ever had. Thank you very much for your time and attention.
November 2024
5 Stars!! Ryan is the man! He helped fix my IPhone when it would not even connect to wifi and Bluetooth. There was a cellular error. And he was so patient and helpful. I will definitely come back for any cell phone needs! 🙌🏻
