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10AM - 8PM
591 H St, Chula Vista
Mobile Phones
“Michael was a great help in communicating prices and effectively explaining plans and making the process of switching over easy and getting set up
10/10 would recommend”
“My experience with Melissa was very pleasant. I came in to buy a new phone and at first she was helping another customer. She was the only person working there at the time and helped me as soon as she was available. Meanwhile another customer came in as she was setting up my phone, transferring all my contacts, etc. She handled working with each of us with ease.
She was very pleasant throughout my transaction and got me the discount on my phone that was available to me since I've been a Boost customer for many years! Thank you Melissa!”
“If you need help or have questions, From your telephone company, Turn to Marko’s. He’s a very respectful, well mannered and helpful young man above all very patient.”
“Jorge was a great help, he got me in and out with ease and helped me with everything I needed, he had great customer service and took care of me right away, 10 out of 10 service from Jorge.”
11AM - 8PM
555 Broadway Ste 1110, Chula Vista
Mobile Phones
“Jaime was great he was already working with a customer when we walked in but was able to help us back and forth and we were out the door with a new phone in about 20 min!”
“Huge shoutout to Wireless Pro Phone Repair! I came in needing a screen replacement for my iPhone 14, and they worked out a solid deal with me — I traded in my old iPhone 12, and they took care of the screen repair. Fast service, fair trade-in value, and great customer support. Definitely recommend if you’re looking for honest phone repair and good deals!”
“Daniel was super professional and kind. Would I say for everyone to come here most definitely he knows exactly what he’s doing. I came in with the my phone super messed up i had so much issues with my phone which was that my phone kept turning off when and volume cutting out and I took it to Daniel for my first time and he fixed all my problems definitely recommending people to go here i’m definitely coming back if anything. Thank you Daniel for your awesome customer service”
“This company delivered exactly what they promised. The technology works well, support is responsive, and the overall process was stress free. It’s clear they value quality and long-term client satisfaction.”
“Victor was very diligent and attentive had a great attitude and was extremely helpful! You'd think he'd be the manager but he told me he wasn't. Super impressed that guy needs a raise!”
“I went in there yesterday and Amber was fast and efficient. Overall outstanding and a very patient person as well. I truly recommend this location especially if Amber is at the front desk like I Said and I'm going to reiterate, outstanding. I was out the store in like 10 mins”
“I always come to this Metro because Alondra provides great customer service shes always fast and efficient and always answers all the questions I need on the other hand they got me to switch to T-Mobile and the customer service there is terrible I also spoke to the T-Mobile representative Berenice since she offered to help while I was at the store she said she would help with the transfer but she didn't help us and we didn't hear back from her. Absolutely terrible.”
“Very good service from Mr. Amer.
He has assisted me when every store guy was telling me to I can't get my number back.
Thank you so much man Amer.”
“Anahi was so helpful and clearly explained all of the details that I needed for my issue. She was very knowledgeable in regard to how the process for trade-ins, plans, and even internet plans worked, which was very helpful! I truly appreciated Anahi's willingness to take the time to ensure I left with everything I needed!”
“This is more about Vision center. Customer service is great. I picked up my glasses in August and they cracked in October. They replaced my frames that day. I was not without glasses for any time. Happy Customer.
P.S. if you don't know where the center is located because you missed the tiny stand right as you enter. Turn right, go past registers, and halfway down look for hanging Vision sign and go right to enter center. If you get lost ask a nice person in red.”
“Wonderful customer service. Always keep me in the loop. They know exactly what's going on and have a genuine passion for satellite communications. Highly recommended!”
“Arkam is very professional young guy with cell phones, and very attentive and super friendly. I think I had the best customer service experience I've ever had.
Thank you very much for your time and attention.”
“I walked in with a real problem, and in 5 minutes Raul, Store Manager, solve my technical problem. His knowledge and skills are impressive. After my problem was fixed he educated me further on my AT&T Samsung apps and operations.He introduced me to the S-26. As soon as it's introduced I will return and purchase that model. Raul was very friendly and professional.”
“I stopped by the Verizon store on Thursday night, an hour and a half before closing, and the team handled a very busy evening exceptionally well. The two associates working that shift remained focused, efficient, and highly professional despite the rush.
Dayana was particularly knowledgeable and helpful. She quickly identified the best deal for me and made the process seamless. I left the store with a new phone and an upgraded plan that fits my needs perfectly.
Even with limited staffing, they maintained full control and delivered excellent service to every customer. It was a smooth and positive experience.
I highly recommend this team and store.”
10AM - 7PM
1285 Broadway Ste 103, Chula Vista
Mobile Phones
“Last minute thing my mom lost her phone they close at 8 but the girl was very nice to help my mom out and giving her phone. Great customer service from the girl. Thank u Karen”
“I was visiting San Diego from out of state and needed a new screen cover for my iPhone 15 Pro. I stopped by the Metro by T-Mobile store and was assisted by Grecia. She was incredibly nice and helpful, not only selling me the screen cover but also putting it on for me. I am very satisfied and happy with her service. Highly recommend this store for their excellent customer service!”
“Excellent place with countless diverse items at considerable prices. Its large size and spaces to display your merchandise make it a pleasant and always clean place. Most of their workers are attentive and always willing to help you get what you are looking for.”
“My Wife and I went into this location to fix my Dad's phone situation. Long story short, we got what we needed and what we came for. Lorena and Elliott were very helpful, patient, and they took care of us. Thank you both for your excellent customer service!
Friday, 08/15/2025
We came in today for assistance with our account, and not only did we receive the help we needed, but we also got a brand new Samsung Galaxy tablet for only $45 (out the door)!
Polanco and GeGe were the employees that assisted us today, and they were very friendly, helpful, and knowledgeable! Thanks again, for your help! And GeGe rocks!!!”
“If you are a Cricket customer and live in Chula Vista, then you should go to this Cricket store and hopefully Penelope will be there. She was so helpful and patient with my mother, who has been a long time customer. Thanks Penelope for making our experience there a pleasant one......”
“I had a wonderful experience switching internet providers thanks to Minerva. She provided the best customer service and went above and beyond to help me. I ended up saving $35 a month thanks to being a customer already and a great Cyber Monday deal. Couldn't be happier with my new router it's so simple and easy to use. Thank you Minerva I can't wait to come back for my future devices.”
“Had an incredible experience here thanks to Ramses! He made everything super easy and took the time to explain all my options without any pressure. If you're coming to this T-Mobile, definitely ask for him—he’s a pro and provides top-tier customer service!”
10AM - 7PM
1090 3rd Ave Ste 2C, Chula Vista
Mobile Phones
“(Translated by Google) If I really liked my cel and the service was good, if it improves it is service buwn(Original)Si me gusto mucho mi cel y el servisio estubo buen si mejoe es buwn servisios”
“I couldn't be more happy with my sales transaction with Armando. He helped me and my family move over from Verizon and he made it a seemless experience. He hooked us up with new phones and we pay less now. 10/10 recommend.”
“For over three years, I invested more than 35 hours talking with T-Mobile’s different engineering areas trying to solve a technical issue a my phone. They even supposedly escalated it to their most specialized engineering teams. After T-Mobile said this was not a T-Mobile issue and that it was an Apple issue, they sent me to talk to Apple. I then spent another 20 hours talking to Apple, where I received excellent support from Apple’s technical team, and they even replaced my phone but bounced me back to T-Mobile. After all that, today I went to the Otay Ranch T-Mobile branch, where Adrián kindly helped me, and in less than two minutes, he solved my technical issue by removing a parental control (phone guardian) problem. The parental control issue was directly from T-Mobile, which is why I feel the three years and more than 35 hours were wasted. Therefore, I believe T-Mobile’s sophisticated phone support team should be better trained, and I think Adrián could give them some very good lessons.”
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“Michael Castor was awesome. He helped me with all the problems that I had and spoke so that I understood everything. He’s amazing thank you so so much Michael and God God bless bless you.”