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“I needed to switch the SIM card from my broken phone to a newly purchased one, Melissa was very helpful in doing this for me and it didn't cost me anything. Thanks Boost!”
“Sophia provided outstanding customer service throughout our entire visit. She was extremely informative and took the time to thoroughly explain all of our payment options, available plans, and additional add-on services without making us feel pressured. She was very patient, answered all of our questions, and made sure we fully understood our choices before making any decisions.
What stood out most was how she went above and beyond to find the best options for our needs. Her recommendations were thoughtful, knowledgeable, and tailored to our situation. Sophia's professionalism, patience, and commitment to helping us made the entire experience smooth and enjoyable.”
10AM - 8PM
591 H St, Chula Vista
Mobile Phones
“I was at the AT&T in Chula Vista, purchasing a new phone. Sebastian was our salesman and he was very professional and helpful. Sebastian also offer to help transfer my information to my new phone , when it’s not part of his job. If you’re looking for a good experience and great customer service I high recommend this location!!”
11AM - 8PM
555 Broadway Ste 1110, Chula Vista
Mobile Phones
“Jaime was great he was already working with a customer when we walked in but was able to help us back and forth and we were out the door with a new phone in about 20 min!”
“Huge shoutout to Wireless Pro Phone Repair! I came in needing a screen replacement for my iPhone 14, and they worked out a solid deal with me — I traded in my old iPhone 12, and they took care of the screen repair. Fast service, fair trade-in value, and great customer support. Definitely recommend if you’re looking for honest phone repair and good deals!”
“Daniel was super professional and kind. Would I say for everyone to come here most definitely he knows exactly what he’s doing. I came in with the my phone super messed up i had so much issues with my phone which was that my phone kept turning off when and volume cutting out and I took it to Daniel for my first time and he fixed all my problems definitely recommending people to go here i’m definitely coming back if anything. Thank you Daniel for your awesome customer service”
“This company delivered exactly what they promised. The technology works well, support is responsive, and the overall process was stress free. It’s clear they value quality and long-term client satisfaction.”
“Anish very helpful helped me get a good deal when i came to upgrade my phone, helped me put on screen protector with the case & even gave me some gifts for free thank you metro team.”
“Went to two Best Buys and three other AT&T stores before coming here. Angel got me taken care of right away, helped me upgrade my plan, and got me into a new phone in about 30 minutes. Quick, easy, and no hassle. I'll be coming back to this location for future upgrades.”
“Cristian is amazing! He is friendly, quick and knows exactly how to help. The service was extremely quick and I was out of the store in less than an hour with a new phone + accessories. I highly recommend this AT&T :)”
“Valeria was so amazing she took care of everything for my granddaughters and I what was an extremely complicated situation, she made it simple, she explained all the details and gave us amazing service. Thank you so much I strongly recommend asking for her personally if you come here!”
“Already a customer of Metro but I changed to this store location. They have always provided great customer service every time I go in for my phone services. Yesterday I went to upgrade my cell phone and Jasmin was polite and very helpful. She also helped us last year with my wife's phone upgraded. Thank you 😁👍”
“I came in to the store after realizing additional charges on my bill associated with a new line i did not know I had added. After chatting with customer service all weekend, I came in for assistance, just to find that nearly everything I was told by customer service was inaccurate. Ashley was very professional & did what she could to assist me during the same visit & turn this customer service nightmare completely around. She was more than accommodating & even assisted me with connecting with customer service following my return to initiate the cancellation of the extra line & get working on crediting my bill. Thank you Ashley for your dedication to service & keeping me as a happy Verizon customer.”
“This is more about Vision center. Customer service is great. I picked up my glasses in August and they cracked in October. They replaced my frames that day. I was not without glasses for any time. Happy Customer.
P.S. if you don't know where the center is located because you missed the tiny stand right as you enter. Turn right, go past registers, and halfway down look for hanging Vision sign and go right to enter center. If you get lost ask a nice person in red.”
“After going to several other places we came here to Arkams store and he handled our problem within minutes! Arkam was so professional, attentive and caring! He made our day and we are deeply appreciative of Arkam and the service he gave us and his handling of our situation. This young man brought back my faith in human beings and customer service! Arkam is the guy to see for all your cell phone services he is excellent!! Kudos to Arkam and a huge thank you to him!! Arkam is the man!!!”
“I walked in with a real problem, and in 5 minutes Raul, Store Manager, solve my technical problem. His knowledge and skills are impressive. After my problem was fixed he educated me further on my AT&T Samsung apps and operations.He introduced me to the S-26. As soon as it's introduced I will return and purchase that model. Raul was very friendly and professional.”
10AM - 7PM
1285 Broadway Ste 103, Chula Vista
Mobile Phones
“Last minute thing my mom lost her phone they close at 8 but the girl was very nice to help my mom out and giving her phone. Great customer service from the girl. Thank u Karen”
“Wonderful customer service. Always keep me in the loop. They know exactly what's going on and have a genuine passion for satellite communications. Highly recommended!”
“I was visiting San Diego from out of state and needed a new screen cover for my iPhone 15 Pro. I stopped by the Metro by T-Mobile store and was assisted by Grecia. She was incredibly nice and helpful, not only selling me the screen cover but also putting it on for me. I am very satisfied and happy with her service. Highly recommend this store for their excellent customer service!”
“My Wife and I went into this location to fix my Dad's phone situation. Long story short, we got what we needed and what we came for. Lorena and Elliott were very helpful, patient, and they took care of us. Thank you both for your excellent customer service!
Friday, 08/15/2025
We came in today for assistance with our account, and not only did we receive the help we needed, but we also got a brand new Samsung Galaxy tablet for only $45 (out the door)!
Polanco and GeGe were the employees that assisted us today, and they were very friendly, helpful, and knowledgeable! Thanks again, for your help! And GeGe rocks!!!”
“If you are a Cricket customer and live in Chula Vista, then you should go to this Cricket store and hopefully Penelope will be there. She was so helpful and patient with my mother, who has been a long time customer. Thanks Penelope for making our experience there a pleasant one......”
“I had a wonderful experience switching internet providers thanks to Minerva. She provided the best customer service and went above and beyond to help me. I ended up saving $35 a month thanks to being a customer already and a great Cyber Monday deal. Couldn't be happier with my new router it's so simple and easy to use. Thank you Minerva I can't wait to come back for my future devices.”
10AM - 7PM
1090 3rd Avenue Ste 2C, Chula Vista
Mobile Phones
“(Translated by Google) If I really liked my cel and the service was good, if it improves it is service buwn(Original)Si me gusto mucho mi cel y el servisio estubo buen si mejoe es buwn servisios”
“Had an incredible experience here thanks to Ramses! He made everything super easy and took the time to explain all my options without any pressure. If you're coming to this T-Mobile, definitely ask for him—he’s a pro and provides top-tier customer service!”
“10/10 recommend this store! Armando helped me and my dad get out of a tough situation and into a great t-mobile plan. He even got us some free money! Definitely come here for great service.”
“For over three years, I invested more than 35 hours talking with T-Mobile’s different engineering areas trying to solve a technical issue a my phone. They even supposedly escalated it to their most specialized engineering teams. After T-Mobile said this was not a T-Mobile issue and that it was an Apple issue, they sent me to talk to Apple. I then spent another 20 hours talking to Apple, where I received excellent support from Apple’s technical team, and they even replaced my phone but bounced me back to T-Mobile. After all that, today I went to the Otay Ranch T-Mobile branch, where Adrián kindly helped me, and in less than two minutes, he solved my technical issue by removing a parental control (phone guardian) problem. The parental control issue was directly from T-Mobile, which is why I feel the three years and more than 35 hours were wasted. Therefore, I believe T-Mobile’s sophisticated phone support team should be better trained, and I think Adrián could give them some very good lessons.”
10AM - 6PM
869 Anchorage Place, Chula Vista
Mobile Phones
“I took my MacBook that wouldn’t turn on to Genius Bar and they wanted 500$ to diagnose and potentially fix the issue with no guarantee to save any data.
Went to Dr. Apple and he worked magic and my MacBook is just like new!!
Thank you!
Reasonable Logic Board repair at 350$
Amazing!”
“I went to the store and I have the pleasure to meet Roger. He was very professional, he helped me with my phone issues. I am so thankful that he took care about me. He is the best! He is the best!He is definitely a keeper.
Thank you Roger.”
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“Came to AT&T to activate some phones that I received through the mail. As soon as I walked in Miguel Greeted us and helped us right away. He had great customer service and answered every question I had. He even went above and beyond to find us phone cases and screen protectors for my kids phones. If you need assistance with any kind of service for your phones I say look for Miguel and he will take great care of you. I will definitely come back to him if I ever upgrade my phone or have any kinds of issues.”