9AM - 5:30PM
2220 Otay Lakes Rd Ste 502, Chula Vista
Truck Rentals
“Shrey, the service person at the front desk. was kind , considerate acknowledgeable it was a pleasure doing business with him I give this establishment five stars. And no I don't have any relations to anybody here I just believe they deserve a great review because they did a great job. Right on Shrey keep up the good work. You're an asset to U-Haul.”
“What an amazing experience with Sabrina. Although the system went down, backed up line at rhe doorway, she was calm, patient, very respectful, great attitude, and very very professional. Thank you Sabrina for being great on this busy Monday. Blessings ?”
“Palomar Valero was fine. While using the U-Haul app, I secured the rental at Postal Annex for pick up on a day that they are not open. The pick up directions are terrible. I called Postal Annex and U-Haul the day before my pick-up date. Both reps said to make sure you have a 24/7 rental and pick up instructions will be given to you at the time of pick up. I asked specifically if the rental van or the building will have secure coded box for me to retrieve the keys and the response was that they do not tell that information until pick up time. I understand the need for security. What is unclear is U-Haul does not tell you that pick up is 2 miles away and you really get the rental van at another U-Haul location. U-Haul, either be more clear in pick up directions, get a lock box on the bldg, or stop allowing rentals on a Sunday at Postal Annex on Saturn Blvd.”
7:30AM - 5PM
690 L St, Chula Vista
Truck Rentals
“I don't understand the low ratings for this business. I was stressed about renting for Thanksgiving but I have had a great experience with these guys. I had heard some stories from friends about issues with pre-Apple paying, but they gave me no issues at the counter. They were welcoming and upgraded my car for the same price. Definitely recommend picking up your rental when they open- you can choose your car and they are honest if a car in your category is not ready! They go above and beyond. Turns out there was a screw in the tire of my first car- they had me come right back and upgraded me to a Ford Bronco! Super awesome and is making my Thanksgiving trip a super fun one. Thank you guys for such awesome service!!!”
“I have rented a 5x9 trailer with a ramp a couple of times from here and towing with my RV. The lot is across the road from the mechanic shop and the guys here have always been very attentive and friendly. I rent from uhaul often to tow my golf cart for camping trips and other locations are hard to navigate their lot or parking situation due to my large size RV. And also most places have a wait while they attend other customers or have bad customer service or not help. The guys here have always been helpful and zero issues. So I'm definitely giving a 5 star to this place.”
“CJ and his colleagues were very helpful especially regarding issues with the app concerning checklist! Awesome and very professional and i highly recommend them! Thanks guys!?????”