The UPS Store in Chula Vista is a locally owned location offering packing, shipping, printing, mailbox services, notary, shredding, and faxing. It is extremely busy, often with lines out the door, largely due to Amazon returns. The staff is consistently described as friendly, helpful, pleasant, efficient, polite, professional, and kind. They provide quick, fast, and easy service, keeping lines moving rapidly even when buried in boxes. Customers report great experiences, noting the workers are incredible, handle impatient customers well, and make the process stress-free. The store also has self-checkout kiosks. It receives high recommendations for its expert and professional service.
Good service but bad experience. Got a message that my package is ready for pick up. Package is not there.
Update: got the package the next day. Thank you
August 2025
Usually everyone here is friendly and helpful. They are so busy and buried in boxes I feel bad for them taking in so much mess from most likely Amazon returns. Thankful they are here and love the self checkout kiosks too
June 2025
I went into the store today to ship out some returns, Samantha greeted me with a warm smile and great customer service while working two registers. She is an incredible worker and deserves a promotion! Fast and easy Highly recommended :)
