Victra, the local Verizon Authorized Retailer in Chula Vista, CA, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the store's staff for their exceptional customer service. Tony, Nacho, Syah, and Caleb were all commended for their patience, helpfulness, and professionalism. They efficiently managed multiple customers, provided valuable information about promotions and services, and ensured that customers left the store with the right products and a complete understanding of their transactions. Despite being understaffed on weekends, the employees handled the influx of customers with grace. They went above and beyond to assist customers, even holding their phones in the back room while they backed up to allow customers to grab lunch. Customers have expressed their satisfaction with the store's services and have stated that they will be returning and recommending the location to others.
Tony the Tiger is great, definitely the go to person to be taking care of
June 2025
Tony was an awesome associate. Found us a great deal when we were switching cell phone companies and he provided excellent service!
June 2025
Tony was patient and very helpful. He had to manage several customers at the same time and did so efficiently while providing all of the clients great service. Thank you Tony!
