Appliances in City of Industry, CA

“Bought an Empava induction stovetop with 2 heating surfaces through Home Depot online for about $200. Have been using it for over a year and have been loving it.”

“Great service and very friendly! They had parts for our weed whacker and assembled it perfectly where we would’ve been turned away anywhere else. This place is great!”

“I only shop at this home improvement store because this Lowe’s takes care of and protects cats in need. I truly appreciate what they do for these animals. It shows what a kind and compassionate company Lowe’s is.”

“Excellent seller. Buy with confidence.
I bought two Xpower air scrubbers for a basement renovation.
Products shipped the same day and I received quickly by Fedex.
Xpower does the job against fine dust from concrete, paint, also fumes.
When I had a problem with one unit, Manny was highly responsive and sent me a new one. I returned at their expense and my refund was processed as soon as they received.
Look no further or closer for your air cleaning needs!”

“Exceptional Customer Service
I cannot say enough wonderful things about Christopher Oropeza, the Store Manager at Best Buy! He provided exceptional customer service and truly went above and beyond to make sure we found exactly what we needed for my daughter who is starting college and needed a Dell computer.
Christopher was incredibly helpful, patient, knowledgeable, and genuinely committed to making our experience the best it could be. He took the time to listen to what we were looking for, helped us find the right options, and made sure we received the best possible customer service from start to finish.
It is rare to come across someone who takes such pride in helping customers, and Christopher absolutely deserves recognition for his outstanding service. He went above and beyond our expectations, and we left the store feeling completely satisfied and appreciated as customers.
Best Buy is very fortunate to have a manager like Christopher Oropeza. Thank you, Christopher, for making our experience so exceptional! We will definitely be returning and recommending this Best Buy location to others because of the incredible service we received.”

“We did a full home renovation a little over a year ago, but I accidentally forgot about this place and decided to do a review now since we bought several items here and they have mostly stood up to the test of time. We bought 2 large LED mirrors for our Master Bathroom which have actually been fantastic. We also bought 2 other LED mirrors from Costco for our other bathrooms, and I'll have to say that the ones we bought here are much, much better and they were around the same price as Costco. You can definitely see the difference in quality not only in the lighting, but also in the mirror quality as the mirror we bought here has a much more clear reflection. I always thought a mirror is a mirror, but that is absolutely not true and it's clear when you have two different brands to compare them to each other, you can definitely see how one might have a better reflection than another. We also bought a freestanding bath tub which has so far been excellent. No issues so far and it also feels much bigger when you actually take a bath in it, then when when we saw it in the showroom. This also was probably around $200-300 cheaper than if we bought a similarly sized one at Home Depot or Lowes. With our freestanding bath tub, we also bought a freestanding bathtub faucet in nickel. Again, so far it's worked great and we have no complaints. This also was much cheaper than buying a more popular name brand such as Delta or Kohler. I would think it was more than half the price of the name brands. This was probably our best deal at Luxor. Finally, we bought 2 different brands of one-piece elongated toilets. This was probably our biggest disappointment. Although the price of these toilets were probably around one-half of name brands, such as Kohler, I think in the future, I would just go with a name brand. These aren't bad toilets, but one of the brands has really cheap seats that move around a lot. We tried to replace the seats, but it's hard to find a perfect size that fits. While the other toilet's seat is fine, but will splash a little water outside the bowl when you flush, which is kind of gross. Overall, we can live with the deficiencies of these toilets and would probably give them 3 stars for the price, but taking into account the other items, I'd have to give them 5 stars. Also, overall, the customer service is good. I wouldn't say great, but good and probably better than if you were to purchase at Home Depot or Lowes.”

“Every time I’ve gone here, the workers have been really helpful and friendly. They’re always willing to help me find what I’m looking for and point me in the right direction when I need assistance. I really appreciate the great customer service and how knowledgeable and helpful the staff are. It makes shopping here a much easier and better experience!”

“As a contractor, I’ve been a customer of U.S. Airconditioning for more than 8 years, as of when I’m writing this.

I work all over southern CA and pick up parts and equipment at many of their warehouses. I used to avoid their central warehouse in industry like the plague because of slow service. Even when I was the only customer in the shop, it would never take less than 30 minutes for my fans to come out of the warehouse—even if my order was already on will call. No other location operated that slowly.

This week has been different and Maximillian has been the face of the change.

Three days in a row my equipment has been out on the dock within a few minutes of my arrival and today Maximillian had my will call order waiting for me when I arrived.

I placed my order using their text message system and even though I placed it before they opened, Maximillian took initiative to reach out as soon as they opened and confirm my order.

This is a huge break from the past where I seldom received timely responses by text message.

Thank you, Maximillian! You deserve a raise! You have made picking up at Industry a pleasure instead of a chore.”

“I purchased a 48" duel fuel range in 2018. I had an F00 error coed and the ovens stopped working. Turns after finally getting a tech on the phone it means the main brain has lost connection to the display board. The ribbon strip that connects the two needed to be cleaned and reversed and that has solved the problem. Once I was able to get a tech on the phone he was super helpful and knowledgeable. My only gripe it that it was hard to get to a human. I think if you ask nice they will even send you the repair manual, parts list etc. Not sure why this stuff is not self service.”